Category: | Office Supply Store |
Address: | 255 E Basse Rd Ste 1510, San Antonio, TX 78209, USA |
Phone: | +1 210-821-6551 |
Site: | officedepot.com |
Rating: | 2.9 |
Working: | 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 9AM–8PM 11AM–6PM |
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Nancy Zerda
At checkout, 2 items rang up higher than shelf price. Cashier re-scans, shrugs, and says, "Thats the price," as if to say case closed. I asked if he was going to honor the shelf price. Had to enlist another staff to help me prove my case...a difference of five bucks!!! The onus shouldnt be on the customer when the price is wrong. Cashier should have offered to get price checked. Insult to injury: sales slip says "override, customer satisfaction" as if they corrected the price to please me and not to avoid committing FRAUDULENT pricing. This was not handled professionally, although the employee who bailed me ou was prompt and super polite. Still, I lost a lot of time due to Office Max cheating price tactics. Yes, I do think corporations overprice things on purpose, thank you very much.
AI
Aire Writer
Laughing at your customers when you failed to understand their request is not customer service. Ive had print work from here before, but why bother? Not even close to professional in attitude, addressing the request, or finding a helpful solution.
SA
Sam Wilson
This place is awful! I dont know how many times they can mess simple tasks up at the printing department. No body know how to do anything. And the other times they are out of the material I need. Just bad all around.
JE
JENNIFER SANDOVAL
Went the last 2 Sunday when their sales start and they never have stuff in Stock then their is no one to help you. Yesterday i was there right @ 11 when they open and they didnt have any of the penny or $1 items!!
JO
Johnathan Garcia
Cost me $50 dollars to print like 75 pages and have them put on rings. Forget that!!!! Never shopping here again. Place always seems like a ghost town. No wonder they merged with office depot.
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Victoria Takacs
I needed a last minute print job so I emailed what I needed and they literally had it completed in minutes! Thanks Chris for fantastic service!
CH
Chuck Koppold
You charged me twice at 96.00 dollars on an I k cartridge though Amer Express, now I have yo straighten that out! Thanks...notttt
CH
Cheryl
The staff in the printing department is always courteous and very helpful. There is a woman there that goes over and beyond!
JU
JUANROYALE 548
Es un bonito lugar,encuentras lo que quieras
PA
Patricia Moore
Found what I needed with a little help...glad I went in the store...my go to office needs!
HA
haley hoover
Could not find anyone to help me. They need more staff. Very well organized though.
TI
Tim Pedersen
Clean store, quiet, has just about everything youre looking for.
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Sean Mangelson
Needs some cleaning and refresh.. Staff was helpful
JO
Jo Gonzales
Said it closes at 7p online but closes at 6p
AD
Adam Sabrin
They had what I needed. Friendly staff.