SEPHORA inside JCPenney

Category:	Cosmetics Store
Address:	100 Stonewood St, Downey, CA 90241, USA
Phone:	+1 562-869-4541
Rating:	2.5
Working:	10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–8PM

Location

Photos 10

Reviews 9

Gloria Sanchez

Walked in on a early Tuesday afternoon, not busy at all. All of the girls were available to help but I didnt get a greeting or someone willing g to help. I asked for a foundation and they were all out. I asked about other foundations but she didnt really seem to want to help me find anything. They are more worried about cleaning brushes then selling a product. Obviously not working on commission. I was in line for ten minutes. I had one person in front of me. There was no one in the store. Maybe 3 of us at the max. No one ever offered to help. I saw 5 employees. Ridiculous.

Vanessa Stinnett

Most of the staff, not all, are great and try their best to be helpful. Only things that I find problamatic are the fact that they are usually understaffed and the line is to long and second, when making a return, some staff members are rude as if youre making them pay you back out of their own pocket. More people at the checkout would be greatly appreciated, ill continue to shop here mainly because the availability of products is pretty good.

strovia 1

I hope they could improve certain aspects that are empirical to prefessional business such as is Sephora. Does not live up to the reputation Sephora. Poor stock, but is expected from being such a small place inside JC Penny. Messy and Trial samples are grossly displayed. Yuck! Longest checkout cashiers ever. Their AtMs and credit card scanner are down frequently. I has to input my account manually last visit. Really?

Crystal Ortega

stuck up snobby girls...like no girl you work at the jc sephora inside stonewood mall, please. first and last time i ever shop there. no help at all and most items were not in stock.

Jayy Valerio

worse sephora ever they dont even greet you or say if you need help these hitches where putting on makeup on their faces rather than help customers

Siddhesh Raikar

Not very big.. Staff is very helpful..not very stocked but there are very good exclusive deals only available at Sephora inside jc pennys..

Veronica Hernandez

BAD SERVICE No one ever offered to help. i was there for almost 15 minutes walking around.

Lissy M

Brenda is awesome! Loved my makeup session.

Winevere D.

BAD SERVICE!!