Category: | Furniture Store |
Address: | 6121 Kirby Dr, Houston, TX 77005, USA |
Phone: | +1 713-807-9559 |
Site: | elpasoimportco.com |
Rating: | 3.5 |
Working: | 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 12–5PM |
TO
Todd Richey
I have bought a lot of furniture and accessories here over the years. Recently bought new furniture for my office and the new staff is just not goo. Never got a straight answer on availability and one week to wait turned into 5 weeks. Kept getting different stories from the guy in the store about why it was delayed and would not deal with this guy again. All excuses and not honest. Dont buy anything that you cant already put your hands on from these folks. Also, they just really dont care if your happy as a customer.
A
A Private User
I found the following passage on their website. I wonder if this is how they truly feel. Yesterday I was rudely kicked out of the store by the employee behind the counter. "By contrast, we here at El Paso Import Company, take an entirely different approach to this concept. Stemming from our sincere appreciation for our customers time and investment, we are committed to providing the best customer service in the business. Our employees demonstrate this tenant everyday, and often, above and beyond the call of duty."
LA
Lauren Stein
Great store.....fabulous, unique furniture and accessories!