Category: | Furniture Store |
Address: | 4409 Old Bullard Rd, Tyler, TX 75703, USA |
Phone: | +1 903-509-8500 |
Site: | havertys.com |
Rating: | 3.9 |
Working: | 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 12–6PM |
RO
roz gross
Not happy with their return policy and the workmanship at all. Returned a bar stool chair that had unmatched bolts underneath, one was stripped. Also, they sawed the metal (gear like) pedestal under the cover of the stand and the chair wobbled badly. The chair was a $299.00 chair, it shouldve been assembled correctly. Then when I returned it, theyd said it would 6 to 8 days before wed get the refund by mail in a check....even though I paid in CASH. This is totally unacceptable. When you return something (especially a few days after been delivered) you should get a refund in cash like it was paid.
JA
Jamie N.
Havertys in Tyler has poor customer service and trouble taking responsibility for their mistakes. Im sure had my furniture arrived undamaged I would have been blissfully ignorant of their shortcomings, but Im finding their service is so terrible and they are so unorganized that they cannot efficiently correct their mistakes. I will never do business with them again and I will never, ever recommend them to any consumer.
CI
Cindy Eldridge
I absolutely love this store, they have the best customer service. I have worked with Havertys for years and the quality in impeccable. I tell all my friends and family to shop at Havertys first!
AL
Allison Ridley
My husband and I purchased a leather sofa and chair from Havertys. The pieces look great in my home and have held up very nicely. The whole experience has been great from the start.
RY
Ryan Ridley
Allison is the best sales person there. She helped me with all my questions and helped me buy the furniture i always wanted.
ST
Steven Jones
Really good quality furniture. Sales perons always are very nice and not to over bearing knowing when to give you distance.
BR
Brandon Osborne
Great and friendly service, not pushy in the least. There is a great selection of furniture.
RE
Rebekah Myer
Great selection and Jorden was great to work with!
LO
Lonnie Hall
Expensive but friendly customer service.
AJ
AJ C.
Big selection and prices are real good