Strolleria Scottsdale Baby Store

Category:	Baby Store
Address:	15855 N Greenway Hayden Loop #110, Scottsdale, AZ 85260, USA
Phone:	+1 480-442-9433
Site:	strolleria.com
Rating:	4.6
Working:	Closed 12–6PM 12–6PM 12–6PM 12–6PM 12–6PM 12–5PM

Location

Photos 15

Reviews 10

jhonathan castillo

I tried buying one of their car seats online and pick it up at the store since im a scottsdale local i get told by Amy that it is possible so i make a payment with paypal since they offer the OPTION to use paypal, so i did place the order and Amy calls me back stating that since its paypal i would have to wAit one more day which it was fine with me, then i get an email from paypal that the payment was processed, i called Amy again to verify and she tells me she will contact me later because her husband is in charge of financial, later that day i receive an email from paypal that my transaction was cancelled and payment sent back i contact them again and i am told that they deal with fraud every day and they would not sell me the car seat unless j go to the store in person and pay with a credit card, and i get the fraud claim but have the courtesy to let me know since the beginning that paypal will not be considered better yet take the option of your online page im sure that is classified as False Advertising Amy should have told me that i couldnt do that transaction the way we tried instead of wasting my time and theirs.

Ruben Rusnak

Terrible customer service. Whoever I worked with tried to belittle me and talked to me like I was stupid. I purchased an item on amazon that was shipping from this company. The company made a mistake and did not charge tax. Instead of contacting me to pay the tax or work out their mistake with me they cancelled the order. When I contacted them to see what happened the person on the line was very rude and mean to my wife and I. He then attempts to lecture me on tax laws and how the law requires tax when in the same state. I am fully aware of what the law is. Maybe the company should lecture itself on what the law is because I dont appreciate a lecture on your mistake. This company made the mistake then has the nerves to lecture me about it. This place is the absolute worst. Buy from someone else. Brick and mortar places like this place are horrible. The company could have handled the situation a lot better but made 0 effort to try.

Lesley Schwank

Shocked to see many good reviews.... I felt completely uncomfortable and insulted at this store. The woman owner was nice, her husband/owner was so rude I was shocked. He made me feel unintelligent for asking questions, some of which his answers were incorrect...made me feel as if I was wasting their time, despite the fact that there were zero fellow customers. I watched waited to for them to complete my purchase as they reviewed and complained about a mailed in small return. It all felt weird and wrong...unfortunately as much as I love to shop small and local, I will be choosing big box over this experience. I hope that he can really work on his customer service, I couldnt wait to leave.

Julianne Mangano

I found Strolleria online while researching convertible car seats for my 10 month old. At this point I had narrowed down my selection to two brands, and was very confused and exhausted from all of the mixed reviews I had been reading about them both. I called up Strolleria and spoke to Amy, who took the time to go over the pros and cons of each of my finalists, finally helping me to decide which to purchase. I couldnt be happier with the customer service that Amy provided, or with my purchase. Regarding my car seat, for the same price as the big-box stores, free shipping and no sales tax to my state, plus the personal advice, it was a no-brainer to choose Strolleria.

Yara Boulos

Im SOOO happy I found this adorable shop! I wish I would have found it sooner with my first child! I was very frustrated trying to find what I needed through the big name stores. I just kept putting it off. Finally I came across Strolleria and I called them asking if they had something I needed in store. They didnt, but the owner was SO sweet and placed the order right away. It arrived 2 days later for pickup and he kept in communication with me letting me know when it arrived! The store is so cute and it just made me even happier that its run by a husband and wife! Now I know that if I need anything for my babies I will definitely go to Strolleria!

Alexey Khudyakov

Great store with fantastic selection of strollers and friendly and personal service from the owners! We needed a Bugaboo accessory on a short notice, a day before flying out of Phoenix. Many stores, and of course eBay, were able to send it in a week or two, but that would be too late. Strolleria had it in stock, and the store owner was kind enough to open the store before normal hours to allow us to be at the airport on time for the flight. While I came to buy a specific item, I couldnt help noticing the selection of strollers that easily beats other stores Ive seen. Overall, Strolleria was a very positive experience, and I highly recommend it.

who how

I put my payment information in and planned on purchasing a stroller. Until the creepy owner used my payment information to google my name and look me up on LinkdIn... Seems like pretty inappropriate behavior, as well as extremely odd. The owner is clearly very paranoid about PayPal purchases and his business practices of searching customers using private payment information is unethical. There was no fraud but you have scared off a legitimate customer with your strange business practices. Ive never had to prove myself as a customer. If you are so paranoid get fraud protection or TAKE PAYPAL OFF YOUR PAYMENT OPTIONS.

Christianna Jones

Awesome place, Im not sure how my fiancée Christianna changed my gmail account to post her name publicly instead of mine! Anyway, she loved the store, this was the only place in the valley to carry the higher end stroller that we were looking for and we are glad we found it! The owners were super helpful and Christianna enjoyed her experience here, she said Amy was awesome. He stroller is beautiful, and we will be able to add a second car seat to it ( keep your fingers crossed) in about 15 months(god willing) . We are glad that our money went to a small local business and are happy with our experience here .

Aimee Nelson

My husband and I went into Strolleria on a scouting mission to try and figure out which jogging stroller we should register for. We met Drew, one of the owners and he was awesome. We didnt feel pressured to purchase anything and he answered all of our questions about jogging strollers, travel strollers, and double strollers. He was super informative and it was obvious through the merchandise and store pricing policies he cares about the consumer and helping find the right fit. So glad I registered with Baby List so our friends and family will be able to support this local business!

Rocco Sannelli

I was looking for a discontinued color of the Uppababy 2015 Cruz stroller; I came across the Strolleria website and started a live chat right there with the owner to see if they might have it in stock. Drew had exactly what I was looking for, waited online for me to place my order and shipped it 20 minutes later (free shipping). I got email notifications every step of the way directly from Strolleria. Its been only 3 days and Ive just received the stroller. It is perfect! Thank you for the great service; will shop with you again for sure, and recommend you to my friends.