Category: | Auto Parts Store |
Address: | 4714 McKnight Rd, Pittsburgh, PA 15237, USA |
Phone: | +1 412-364-1137 |
Site: | autozone.com |
Rating: | 3.9 |
Working: | 7:30AM–10PM 7:30AM–10PM 7:30AM–10PM 7:30AM–10PM 7:30AM–10PM 7:30AM–10PM 9AM–9PM |
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Renee Douglass
Id like to compliment Nick from the McKnight Road location. I pulled in and parked me car. I tried to get my broken wiper blade off my car. I couldnt figure it out. I just barely started to walk towards the stores front door, when associate Nick came towards me. Apparently, he had noticed me trying (and I was parked acrossed the way, not easily noticeable). He kindly and non-condescendingly taught me how to remove and replace my wipe blade. He walked me in, showed me my options, rung me up, and came back out and installed my new beautiful wiper blade (as the old one had torn into two pieces). I asked for his name so I could write a review. This level of customer service is just mind blowing! Great job, Nick, and Thank you so very much!
AN
Ann S
Over the weekend, when my 2015 Subaru Forester was a few hundred miles short of a 3,000 mile oil change, a warning light alerted me the oil level was low. Since the dealership was closed, I headed to AutoZone Sunday morning to get oil to get through the next few days until my oil change appointment. At AutoZone, the clerk asked me what type of oil. As I didnt know, he took my VIN # and easily located the correct type to buy on his computer. Another employee led me to the exact shelf and handed me the product. The whole transaction, including going to my car to get the owners card took about 10 minutes. (Especially important, since I was headed to the airport.) A very positive experience. I highly recommend!
AN
Andrew McConnell
If I could give this zero stars I would. They are very rude and uneducated about cars. I bought a part at the Cranberry location and got told they couldnt do it. It wasnt until after I called the Cranberry manager that they were able to do it. Afterwards I realized I had the wrong part (I need passenger they gave me driver side) so I go back to exchange it for the right side and I get told because I had given them the wrong box that I wouldnt be able to get the right part. I spent an hour an a half at the store to only be told my time was wasted.
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Lisa LeSesne
I purchase a Oil Filler Cap from Autozone A young man named Ian wrung up my purchase. He than said "Ill go and check your car and help you". He cleaned off the oil from the engine parts as much as possible, checked my oil, told me the amount of oil I needed to replace the oil I had lost. Ian went above and beyond what I felt his job required. My experience is always good when I go there but yesterday was exceptional.
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Patrick Apple
Came in near closing time needing a new headlight bulb plus installation, and it was very dark out. The one guy left running the store, Paul, was super friendly and helpful. He couldve used the darkness and his shift being almost over as a legitimate excuse, but instead rolled up his sleeves and helped me out without complaint. He knocked it out, no problem... really made my night. Thanks again, Paul!
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sairuh weaver
My experience there was amazing! Not only were both associates extremely helpful and patient with me but they stop doing battery installation at 8pm I got there close to 8:30 but still installed it for me in 20 weather!!! Outstanding customer service! As someone who works in customer service i I can really appreciate what they did for us!! Thank you guys again!
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T Asdf
Must come to store to order parts not in local stock. Not everyone can make it "before 4pm" to place a parts order. I do not understand why a part cannot be ordered in without my presence, every other parts store has this ability. This is the final reason i will be taking my business elsewhere, you are worse than pep boys.
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Eric Durant
Their website and in store stock system stated the needed part was available in stock, but it ultimately was not there. Gentleman I spoke to was apologetic and offered to have the part shipped to be in stock the following morning. Did take him up on the offer, but appreciated the attempt.
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solo nator
these guys speed around the neighborhood in their cars on unch breaks and oggle your wife when shes in line buying things. real nice place. the GM wont return your calls.
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Tiffany Ward
The staff members are friendly and knowledgeable! Brandon was especially awesome and spent time assisting us. Great experience and would definitely return.
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pete myers
Very rude and lackluster knowledge Im from ohio just moved to the area. This store has made me an advanced or OReillys shopper......
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Ben Starkey
The staff here is amazing, plus they have motorcycle oil and oil filters. I always stop here before I try across the street.
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Steven Okamoto
Stopped to pick up replacement bulbs for a burned out tail light. Staff was knowledgeable and helpful.
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Evan Michael
Always a kind staff at this location and I never have to worry about not finding what I need.
SA
Samuel Hinterlang
Can you buy car parts here? Yes. Will the staff make you feel frustrated and ignored? Yes.
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Timothy Fournier
Great place to get your car products. I recommend this place to everyone.
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Justin malloy
Always nice and knowledgeable and always has the parts I need in stock
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Katie Avitts
Excellent and quick service. Will go back in the future!
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A Private User
They need to hire people who know things about cars.....
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Brandon Austin
nice dudes. helped me out. could have gone quicker. lol
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A Private User
Great people that know what they are talking about
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Chuck McCarthy
Very slow service. Long lines because of it.
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Bob Lipinky
Convenient and good products at good prices.
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Danny Cash
Parking sucks. Everything else is normal AZ
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Leonardo Morand
Employees very helpful and prices are lower
R.
R.J, Smith
Open memorial day! Pep boys closed!
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Steve Galaski
Typical auto parts store, no Napa..
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William Thompson
Had what I needed no problem
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daniel grubbs
Lifetime warranty on Brakes
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Edward Dixon
A good place to get brakes
MA
marcus lewis
So slow on getting parts
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cecilia cardenas
I like it
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Andrew Detrick
Im