AutoZone

Reviews 62

MI

Michael Taylor

Never again! This place is a joke! Purchased a duralast (AutoZone house brand) blower motor resistor and after being installed for one (1) day the actual resistor element fell out of the plastic collar and into the evaporator housing! It would take hours to tear the dash apart to get the part out. Surprisingly the fool of a manager Francisco gave me my money back, but not first without trying to insult me saying that it was installed improperly and that he knows that is the case because "hes been a mechanic for 15 years". Maybe your duralast part is just a piece of crap? Never recommending anybody here ever again. Going now to buy a proper OEM part. AutoZone has lost me as a customer.

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Nikki M

Ive always had a great experience at this location. The staff has always been exceedingly friendly, helpful, and knowledgable. I sincerely hope the comment by "holly surratt", who cant even capitalize her own name, is disregarded. Apparently once she enters a store, all other customers, including those being helped via phone, become less important than her. The fact that she had to state that the associate was an "obese African American" speaks a lot of her bias as well. If only there was a way to report reviews.

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RI

Richard Valdes

Called to check availability on a specific part and the guy on phone said they had many in stock. Drove FROM Miami to the store for them to tell me they didnt have any in stock. The MANAGER said he can order them and have them come in for me the next day. Came back the next day for them to tell me it wont arrive for a few days....ya...talk about customer service.... AVOID AVOID AVOID

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Yariv Baram

Incompetent staff who refuses to help. I had to ask three times for them to check the back for the reserved parts of which they had contacted me to let me know they were ready for pick up. Employees also felt it was more important to chat amongst themselves than help the long line of waiting customers. Extremely unprofessional and unhelpful.

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Jessica Mego-Quade

Went in for a lightbulb for my headlight. Manager (named started with a G?) replaced it for me free of charge despite it being very tricky to reach and also really hot outside. Wouldnt even take a tip. Pleasant, fast, and easy service!

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RA

ramon padron

Encuentras bastantes piezas para arreglar tu carro y Chipi baratas muchas veces y buena atención

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Alejandro Fernandez

Kevin at the parts desk is rude. He does not know how to speak to people. Clearly they made a mistake which is no big deal, but this guy only knows how to blame the customer. If I was his manager he would be fired

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ishady2011ify

Dont take refunds with receipt, cashier lied i can install the spark plugs and if its not them i can return. When i bring back simply say no returns with receipt! DONT BUY HERE. These people are RUDE

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CA

Carlos Rosario

Awful people dont want to help no one and it was not full of people awful awful awful will never go here again if you guys dont want to work please quit and let someone who really deserves to work.

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Kris Everette

Jacqueline does nothing. The tech guy that changes batteries takes a half an hour to change a battery. Cindy is probably the best worker there but shes all alone, she cant do it all by herself.

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MI

Mike Gruber

Excellent service. THE BLACK GUY WITH THE 98 MERCEDES IS THE BEST AND KNOWS HOW TO TREAT HIS CUSTOMERS. I WILL BE BUYING ALL MY CAR PARTS THERE BECAUSE OF HIS KNOWLEDGE AND PROFESSIONALISM.

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RO

Robert Wheeler

When your ready to pay these fools just stare at you and make you wait 10 mins to checkout while theres 3 other employees stock shelves that cant be bothered to come run the register.

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Erika Vass

I called at 8AM for new battery manager Lizette very knowledgeable, and the service of the young guy who installed battery in my car was very nice and proffesional thank you

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Connie Chapman

The staff definitely treats their customers well without trying to up sell on unnecessary products. If youre in the market for new windshield wipers, this is the place!

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MA

Matrix SS

Chain auto part store. Not staffed by a lot of people, thus its difficult to check out since the staff are answering questions. They need to have a dedicated cashier.

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holly surratt

Rude people, refusing to come out and help. Had to yell when we finally got someone to help the obese African American would not get off the phone and help us

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John Levesque

Clean, always stocked with parts and customer service is always great here, just wish they could hire a few more people to have faster checkout times.

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AR

ariel mosquea

Te ponen la bateria gratis y te ponen la computadora gratis

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CH

Chrissy Hein

When i go i get the same crew and while some are more helpful tjan others, the ones that help me out are very helpful and give me great advice

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RI

Richard Palacios

Very friendly service today. Had to match an alternator belt for a classic car. Employee took his time to make sure I got the right one.

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AR

Arkryuken

Parts are pretty expensive, staff helps with free installation with purchase. Good for those who arent mechanically inclined.

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LU

Luis Alberto

Todo para su vehículo excelente sitio

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FR

Frank Congemi

Customer service is virtually non-existent staff is very unfriendly merchandise is overpriced and poorly placed.

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JA

James TheDoctor Duncan

Almost as bad as Pep Boys. stripped the negative battery terminal after I told him to stop forcing it. idiot!

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BL

Blake Slattery

Not a very big store but they had plenty of the batteries I needed and the guy helping me was very helpful.

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Reviewer First

In and out fast. Only problem is their computer system sometimes tells you the wrong parts for your car.

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JU

Juan Pablo Amarante

Excelente la calidad de atencion!!!

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JH

Jhonatan Sánchez

De todo un poco se e ncuentra

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MI

Miguel Morales

10 customers here and only 1 person helping and its not a cashier so you have to wait to pay also

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ST

Stephan Haefliger

These people helped me get going again with free diagnostic and battery charging. Thank you guys!

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RO

Rob D

They stock most parts, but theres usually a long wait to get help at the counter or check out.

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MA

Matias Revelli

Prices are not good compared with anothers auto parts stores, but they have good services

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ER

Ernest Sciarra

Helpful staff staff is very knowledgeable of what they handle good parking good prices

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César Martínez

Here I find all the little things I need for my car to keep me going through months

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IV

Ivan Dimov

Staff are friendly and willing to help. They usually have what one needs.

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TO

Tom Chmielewski

Friendly but amature help. Didnt have any items i needed in stock

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EV

Everton Drakes

Did have what I needed but staff guided me to location that did

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Pete Schecter

Knowledgeable, helpful, freindly staff and good parts inventory

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Mohamed Elmoutawakel

Greg service people were always there to help me with my needs.

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RO

Rodrigo Escobar

very good service. always find my parts with good price.

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JO

jorge garcia

Fast services. The staff has a lot of knowledge

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AV

Avi zohar

Good service did the maybe 25th oil change

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HE

hedi gad

Helpful, even installed wipers for me.

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MI

michelle renee

Very helpful staff!! Nice and friendly.

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WE

Wesley Burger

People working there try to be helpful

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Reynaldo Llana

Excellent staff, very profesional

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YA

Yan c

Nice and friendly customer service

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BE

Ben Stukes

Definitely very helpful staff.

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AL

Alan Metzger

Did not have both wiper blades

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AN

Andrew Zack

People was kind and helpful

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CH

Chris Evans

Not the friendliest staff

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SE

Sergii Su

Good place nice price.

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AL

Alicia Ferrero

Does not have variety!

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JO

Joey Burns

Slow customer service

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SE

Sergii Kotelov

good but expensive

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LU

Luis Ramirez

Awesome service

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BR

Brett Howard

Very Helpful! !

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RO

RoOsE rOoSe

Great service

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ED

Ed Rocha

Great service

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GU

Guillermo Porto

Great service

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RA

Rachel Parker

Perfect help

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PE

Peter NA

Great store

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