Category: | Grocery Store |
Address: | 7685 Mall Rd, Florence, KY 41042, USA |
Phone: | +1 859-795-5800 |
Site: | kroger.com |
Rating: | 4.3 |
Working: | 5AM–1AM 5AM–1AM 5AM–1AM 5AM–1AM 5AM–1AM 5AM–1AM 5AM–1AM |
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Tammy Garrison
My husband went up to the customer service desk to see if they had any phones in Stock that we pulled the card for the lady just looked under the desk and so no we dont have any. We should get a shipment in Tuesday. They didnt even look in the cell phone display cabinet. So we grabbed the same cell phone cards and went to the regular cash register. The cashier called down another customer service representative and she took the cards and went to the cell phone display area and looked under the cabinet and long behold the had one of the phones there. Then we proceed to tell the 2nd customer represent about are experience. She asked who it was and we pointed her out. Before we left the first customer service representative came up and apologized. She said she didnt know they had gotten a shipment in.
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Sean Malley
Im describing my very nice experience at this kroger. nothing terrible happened while I was there, my car was not stolen, and no cashiers gave me any sass talk. the pharmacist prompt was he and scripts accurate was they but the shape of aforementioned was undesirable and sub par. the vegetable section was quaint, and pro audio was, oh nevermind, thats guitar center.however, since we there for most of the day, we found the 5 songs they played in the store to be acceptable, no more , nob less. this kroger is surprisingly krogish.
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Ginger Coomer
In general, I like the store. When this location first opened, I was happy to see a larger organic produce section. Sadly, it seems to be shrinking and I am having a very hard time understanding why you no longer carry heavy cream. You have replaced all brands of heavy cream with heavy whipping cream loaded with additives. You went backwards on that one. Since that particular ingredient is a staple in my home and in most of my recipe development, Im forced to shop elsewhere.
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Kenny Radcliffe
This location is much nicer than the one in erlanger. Seems cleaner or newer too. Has a lot more to offer but the extra stores inside Kroger are useless for me, however I like the concept. I was impressed with how much more stuff seemed to be stocked at this location. It felt nice to be in this store. The self service lines were fast and the lady running the kiosks was friendly.
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Amber Zak
Stopped here to grab a few drinks and snacks for my return trip back to Indiana. Its bigger than a typical Kroger, and it has home, clothing, shoes, etc. Ive never seen a Kroger like this throughout Indiana or the Louisville area, so I was pretty impressed. The restroom by the pharmacy was pretty sketchy. There were tons of checkout lanes and I didnt have to wait in line.
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Brady Hargett
Despite being one of the newest Krogers, compared to others in the area it is lacking in a lot of options and always seems to close much earlier than other locations. The Kroger on Dixie highway by Mercedes is much more reliable when it comes to finding grocery you want and it is never closed.
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Jessica Zski
Parking is a nightmare any time of year except on weekday mornings. This is a very nice location though. Clean products, clear aisles, and fresh vegetables. The gas station usually has the lowest prices in the area and the employees are helpful and polite.
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jaybone23
That the new store is no longer open 24 hours is understandable, given its size. But to only be closed 4 hours? Thats weird. And inconvenient. Closes at 1am opens at 5am. Why bother? Keep it open 24 hours for those of us with varying hours.
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Valerie Browne
I have made this Kroger the one I shop at ever time I have to go grocery shopping. I know where everything is and the service is outstanding here! They always have good bargains as well as fresh produce and meat. The deli is impeccable!
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Pam Ratcliff
This Kroger has very fresh fruit and vegetables. All of the staff I have interacted with are polite and pleasant. The only issue I have with going to this grocery store is parking near the store can fill up fast during peak hours.
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Brandon Weiss
Their bistro area has some great affordable options. Like all Kroger stores, though, is set up completely different from every other one Ive been to, so it takes some acclimating to find what youre looking for.
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Junko Plavsic
Very nice since they moved to the new location. They have fair prices and carry a wide selection. However, the clothing is outrageously priced. Im not going to pay $80 for a dress I got from the supermarket!
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David Koenig
Horrible place. If i had another option i would use it. Their produce is usually unedible. They usually dont have carts, bags, or ties ready. The cashiers are low quality and they dont know how to bag.
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Katarina Renee
I usually go at night because it is less busy, they are always stocked up on all my family favorites! They have really good deas and their employees are usually always very polite and helpful.
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TR Precht
Nicely kept store. Includes a large clothing section and a wonderful fuel station in the lot (which is usually 10-20¢ cheaper than surrounding stations). Really nice.
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Khyati Rao
This Kroger is very close from my place. Love the wide variety of products available here. The staff is always helpful. One can save some bucks using digital coupons.
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Michelle McGrath
The price of certain items has gone up. Items I typically buy are not always available. I have to go out of my way to with multiple stops to fund certain items.
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Black Knight
When we entered my expectations were somewhat low, but once we got our pizza, everything changed. Amazing pizza and amazing service
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W. Judd Strickley
This is our favorite Kroger in Northern Kentucky! Great service and great people here. Natural Foods sections are easy to find.
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Visakh Maggi
Good inventory of items.. Typical Kroger with decent amount of aisles.. Fresh fruits and veggies available always in plenty..
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Carolyn Wingard
This Kroger location always has fun samples and a great atmosphere. They have a really good selection of gluten free foods.
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América Libertad García lares
Nice store. Great for buying produce. They offer a big variety of brands and you can save a lot with their digital cuopons
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Bobbi Inman
The cashiers are always super pleasant & the prices are good. The sushi is great at this Kroger, even my kids love it!
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John Montgomery
Always so nice and helpful. They go the extra mile to please their guest. Never never a bad econ experience.
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laura gutieres
Muy buena calida y mejores presios
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Pam Wagar
Undergoing remodeling, so it took a little longer than usual. I really love learning Kroger, though.
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Emily Thomes
Clean, fast checkout and friendly staff. I prefer this kroger over any other store in my hometown
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Tom Somebody
Great service and selections. Kroger is getting much better at providing organic offerings.
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walter mace
I particularly like this Krogers, every employee speaks to you and theyre very pleasant.
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Robert Sebastian
The food in the deli is awesome... Hot entree and 2 sides for 7 bucks! Great deal!
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Brad Bailey
Fantastic craft beer selection and even better meats. Good place to pickup Gotta!
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Shelly Pieper
I love this Kroger. Its easy to navigate, and has the nicest ppl that work there!
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Rodney Schadler
This place sucks, no baggers at 10:30pm on Saturday night. Will not go back...
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Nathan Brown
Has cheap gas and a full marketplace. Still nowhere near as cheap as Aldi.
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Amanda Baker
This is a give kroger worth a big selection, but it gets insanely crowded
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David Alcantar
Very busy location, not our favorite Kroger. But it can be convenient.
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M T Williams
Lots to choose from and some items you cant get at other food places.