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Category: | Shoe Store |
Address: | 357 Montrose Ave, Laurel, MD 20707, USA |
Phone: | +1 301-498-2229 |
Site: | ycmc.com |
Rating: | 1.5 |
Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–7PM |
CO
Cookie Smurf
The customer is always right is NOT a theory this store practices. I needed to return a pair of shoes but got completely stonewalled. They had NEVER been worn, I had the box, and most importantly, I had the receipt. I simply wanted my money back. However, they have the most absurd policy they wont allow a customer to do ANYTHING after 14 days. NEVER in my life have I encountered such a policy from a store and I was thoroughly unprepared for it. I live very far away, in Florida, so it was 20 days before I could make it back. The employees were extremely condescending and seemed delighted in the fact they were victorious in ruining my day. So do yourself a favor and DONT SHOP THERE!!!!!!!!!
ME
MegaRob D.C.
I literally asked one of the floor associates for a size 13 in these retro Jordans and he looks in the tongue of the shoe and tells me thats the size right there and walked off to flirt woth a female customer. He never came back and I never got the shoes.
KA
Karen Harris
We tried the shoe on to have the sale person to then tell us theres only one shoe in the store...Why didnt she bring a box with both shoes