Sport Durst Power Sports
| Category: | Motorcycle Dealer |
| Address: | 4503 Durham-Chapel Hill Blvd, Durham, NC 27707, USA |
| Phone: | +1 919-794-8400 |
| Site: | sportdurstpowersports.com |
| Rating: | 5 |
| Working: | 10AM–5PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–4PM Closed |
Location
Photos 100
Reviews 20
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Zachary Angell
Relocated to the area and found out about Sport Durst. I recently purchased a 2016 Yamaha Grizzly and it needed some warranty work done on it. They did it in a VERY timely manner as well as stayed in contact with me and kept me updated through the entire process. All staff that I encountered was beyond friendly and more than willing to help or answer any questions. I have found through my years of experience it can be tough to find a dealership service dept that you like and trust but I can truly say this went beyond all expectations I had. They did an EXCELLENT job and I will be recommending them to everyone I ride with. Absolutely check this store out before looking anywhere else or you will be doing yourself a disservice. I will be bringing all my bikes here from now on! Awesome staff and awesome service!
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Jennifer Rees
Tristan in the service department has always been friendly and efficient with taking care of my bike. Even though I was only in for a State inspection he got my bike in and out in no time. While my bike was in for inspection Brandi and Brandon in parts and accessories helped me order and purchase a specific helmet I was looking for. They were very helpful to make sure I order the helmet that I needed in order to add blue tooth technology later to it. Brandon even went as far as to go to the car dealership area and asked the techs their opinion about what it was I was wanting to do with my sound system on my bike. Over all it was a great experience and they answered all my questions.
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ronnie sykes
Bought a 2010 grizzly 700 a few years ago.Tristen was the service manager at the time I think and he was very helpful in letting me know how to use some of the features on the ATV which I had never had on a previous model. He was someone I could call on the phone and ask questions to find solutions that could solve a problem I had from time to time so I would not have to bring it back in for repair or service.Sometimes it worked for me and other times it did not because of my limited mechanical knowledge.That is a good service manager who is willing to be there for a customer and take time for the needs they might have.
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Tom Polak
Not An Afterthought The Service Dept of a dealership is usually an afterthought for those of us excited about purchasing that new ride (car or motorcycle). But when the time comes that your vehicle needs servicing, you are quickly reminded just how important a good Service Dept is. If you want the BEST all-around Customer Service in a Motorcycle shop, Sport Durst Power Sports is the place to take your ride. And if you want to ensure that your issue is understood and resolved in YOUR best interest, ask for the expert (the all-knowing dude that will bring you calm), Tristen!
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Don Juan
I spent over $800 for them to fix my bike, only to turn around and return my bike BECAUSE THEY FORGOT TO TIGHTEN MY REAR AXLE AFTER THE ALIGNMENT. I couldve died if I wasnt a expirenced rider. Horrible first experience. I was promised to have my bike back 5 different times, never ready when I went to pick it up. I was told by a employee, THAT NOT ALL OF THEIR MECHCANICS ARE CERTIFIED! I wish I wouldve known before I took my bike there. Lots of other things I could add but I definitely wont go back to SPORT DURST POWERSPORTS. #IneedMyMoneyBack!
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Stephen Thomas
I recently purchased a Yamaha from Sport Durst Power Sports and it was by far the best experience Ive had with a motorcycle dealer in over 35 years of riding and buying new and used bikes. Im new to NC and at every turn I found the sales, (and sales support staff), to be friendly, patient, and willing to go the extra mile to make the experience comfotable and easy. From dealing with my trade to finishing the paperwork, these guys have been Great!
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James Ayscue
Brent was awesome and very patient and helpful. Wonderful experience and hope to work with him going forward. Couldnt have had a more friendly and helpful experience. Everyone there was easy to talk to and work with. One thing to note is that this is my first ATV and the team treated me as if I were a long time customer. They really took their time to ensure I understood the product and the functionality. Great experience! Highly recommended!
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Doug P
Huge on customer service. Mike Webb and Kris really stepped up and answered every question imaginable for me. Getting back into Motorcycles was made easy by their entire staff. Great deals, fair prices and options galore. Didnt try to oversell me, and I purchased a Yamaha Stratoliner 1900 today because of their helpfulness. Thanks guys, you made a couple of happy riders feel at home!
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Mac Crollman
One thing I was always worried about was the treatment of new bike owners and those ignorant of the inner workings of the bike and the inner workings of the sport bike culture by knowledgeable bikers. Despite my ignorance and absense of biker knowledge, Ive always felt extremely comfortable going in for service. It helps me avoid procrastinating taking it in. Thanks TPS
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Lauren Sheridan
Ordered a part and then waited a long time to schedule the service, the guys there were really nice about it and got me an appointment right away. The guy who checked me in answered all my questions and had no problem having the technician check some extra things on my bike that I was worried about as a fairly new rider!
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John Perkins
Sport Durst Powersports went above and beyond to honor a deal on a new Honda ATV. I would strongly recommend Sport Durst Powersports to anyone for any ATV, dirtbike or motorcycle needs. The whole staff was very friendly and very helpful. John Perkins Burlington, NC
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Nicholas Patrick
The sales men are there and helpful but know how to be quiet and let you look for yourself. This was very welcoming and pleasant to not feel super over pressured when I was just looking. I will probably return here to look more and eventually buy a bike.
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Mason Harris
Ive been coming here for many years for service on my older bike. Tristan and team have always provided outstanding service to keep my vintage ride in great shape. Keep doing what youre doing--thats why I keep coming back.
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Shannon Watkins
“Sport durst in general is just an all around awesome place. Ive never been to a dealer that was as friendly and nice as you all. Been there twice in the past two weeks. ”
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curt mellott
Brought both my kids to sports durst, 3yr old and 6yr old, while I purchased parts the sales staff showed my kids the cool 4 wheelers and let them climb in, great sitters
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Omar Flores
They provided great service. Other than when they were delivering it they never called to tell me around what time they were coming. But other than that great service.
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Lars Keil
SDPS has been fantastic for me. You dont find this level of attention and personal care just anywhere! I will definitely be going back to SDPS for anything I need !
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O Derek Harris
This place has the greatest team. All those with whom I interacted were professional, knowledgeable and personable. It was a great experience.
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john tatum
“This entire team always makes me feel like part of a big team. Great respect for all of this bunch of folks. Eager to please in all areas!!”
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Bill Haste
brought bike in and they did the inspection within a few minutes. quick service without an appointment. very friendly staff.
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