Indian Motorcycle of Southeastern Virginia

Category:	Motorcycle Dealer
Address:	11704 Jefferson Ave, Newport News, VA 23606, USA
Phone:	+1 757-847-9165
Site:	indianmotorcycleofseva.com
Rating:	4.9
Working:	10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–6PM Closed

Location

Photos 100

Reviews 10

Westley Rios

The best Indian Dealership with the best, I say again, the best customer service anywhere! As a two time customer (2016 Springfield and 2017 Chieftain), I am qualified to make this comment. My name is Westley Rios and I approve this message. Lets make Indian motorcycles great again. *******Original review from March 2016 when I purchased my first Indian from Indian Motorcycles of SEVA******** Not much of a writer but boy, what a bunch of professionals at this dealership. They treated me as if I were their only customer and I was all that mattered during the entire process. From the first phone call placed, in order to purchase a Springfield - crazy considering I have never owned a bagger and I purchased it via phone - to arriving two days later to take delivery; the service was exquisite. The staff certainly value and respect the customer, for example: they had never seen me prior to delivery day since I made my purchase via phone. When I arrived, my Springfield had a "SOLD" tag on it (my name included) and as I started to play with the bike, the owner walked over and kindly said " please do not touch the motorcycle, someone has already purchased it". What!? You cant get better than that! They were protecting that Springfield from "tire kickers" until the purchaser [me in this case] arrived to whisk it away with not even a fingerprint on it. Okay, that is enough for now. I will certainly recommend this dealership to anyone I know that might be interested in a motorcycle of any type. Side note: Super happy with my new Springfield and after 26 years of sport bike riding, I am in a league of my own now. I look forward to meeting some of you Indian owners; although that sounds wrong.

Matthew Streiff

Deal of the year by all accounts! I wasnt even really in the market after the tax man beat me down this year. Window shopping at best. i was checking local inventory online and came across a used HD wide glide with ridiculously low miles at a ridiculously low price. Such a good deal I had to see it in person to find out what was wrong with it. What I found was a pristine bike with tons of upgrades! It was so nice it even got my wife to sign off on running numbers through the bank! I checked rates at my bank and 8% was the best for a used rig. What does Amy come up with? 3.2% ! Unbelievable! I went from pipe dreams window shopper to killer deal bike owner real quick. The entire staff helps out at this place. No pushy sales folks. Whoever is available will show you the bikes, very low pressure easy process. The bike needed a safety inspection and they told me Monday it would be ready, it was. I found out at the end of the deal that the owner is a retired vet. I always like supporting veteran owned businesses when I can so that was a plus as well. Professional staff, low pressure, sweet bikes, great deals . Im not sure much could be done to make a bike purchase any better.

Joanne Taylor

I cannot express how much I appreciate both Ed and Maria, and Amy, Dave and ALL the crew here... the personal touch they give to every person who walks into their business is top notch. Jist one small example...My husband had one of his other bikes serviced here. Ed came to the house to pick it up, and was even going to bring it back home for us, due to a tire issue we werent sure if we were ready to fix. He was more concerned with my husbands safety than anything else. Not whether he could sell us a tire. Every time we walk in, its a hug, a cappuccino, and some good friendly banter, regardless of whether we are there to buy something, or just to check something out... These people at this dealership go OUT OF THEIR WAY to do what they can to make you feel like part of the family. Ive been to different dealerships throughout the Tidewater area, but NONE treat you with as much consideration and helpfulness as this one. I would say to ANYONE considering buying a bike, new or used, purchase here... You will NOT regret it.

Michael Campbell

Best of the Best ! I wanted to purchase a 2017 Indian Springfield but the dealer didnt have one in stock. Solution: Ed, the owner personally located the bike in another state; Ed drove with a trailer to the coordinating dealer picked up the bike and returned to Va with a delivery including options being added, e.g., cams, exhaust, air filter etc promised in 3 days. Good to his word, I took delivery of my new shinning Springfield and couldnt be happier. Ive owned 9 Harleys, purchased new and never had the dealer purchase experience I had at Indian Motorcycle of Southeastern VA ! These guys are first class and I highly recommend.

Jennice Reimert

Jennice and I, Don, spent a lot of time with Ed, Maria and crew before I bought my Indian. I finally decided, and they can tell you it took a while, I wanted a 16 Chieftain Dark Horse. Unfortunately they didnt have one when I was able to buy. I ended up buying from another dealer ONLY for this reason. There is nothing wrong with the dealer I bought from but Eds business is better, without question. Friendliest most up front bunch Ive seen at a motorcycle dealership. No pressure sales staff. You want an Indian go see Ed. Thanks Ed and crew for working with me.

Don Belew

I have rode and owned and built Harleys since 1980 its a great long lasting motorcycle BUT , now Indian is back And I believe to stay ! After taking a ride on a 2015 Indian roadmaster I was sold on its smooth suspension extreme detail and styling not to mention it is Americas 1st motorcyle company , so I traded in my Harley ultra and havent regretted it since ! Just 3 words to you all , SMOOTH , POWERFULL and QUALITY , thats a INDIAN.

Lacey Gordon

We just left the the store and I have to say it is clean, shows off what they have to offer beautifully, and I am fully impressed. The staff was not only nice to us but they treated our daughter so nicely and even gave her a piece of licorice (after asking me of course if it was okay). This store is amazing and Im sorry we didnt find it sooner. My husband owns an Indian motorcycle and the place we go to is eh. This place is amazing!

David Ranzette DC

Ive been to many dealerships over the years but have to say Ed and his team are top notch. There knowledge and customer service makes the other dealerships Ive dealt with in the past look like a bunch of disorganized rookies. Hard to believe they have only been open a year. You would think theyve been around for a decade. If quality and customer service matter then I would highly recommend IMSV. PS Call and do a demo ride.

rhinda piggee

My experience at this store was no more than amazing. The staff is so knowledgeable about all of the bikes. They take their time with you in every aspect, from the choice that you make to the financing to the delivery.They are awesome they really care. If you have questions about the bike you can call and bring it in at any time. Go on in and look around the Indian Family is the BEST.

Jeffrey Levi

The entire staff at Indian motorcycle of Southeast Va are the best around. The most friendly and professional people I know. Service in all areas is second to none. If you go anywhere else you are doing yourself a disservice. I would also suggest that if you purchase an Indian motorcycle that you join IMRG of SEVA.