Category: | Motorcycle Shop |
Address: | 1911 Sego Ct, Raleigh, NC 27616, USA |
Phone: | +1 919-877-9500 |
Site: | twinspecialtiesral.com |
Rating: | 4.3 |
Working: | Closed 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–4PM Closed |
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Justin Warren
Took my bike to these guys to replace my clutch. Was told it would be a 2-3 hour job. Finally got my bike back 2.5 weeks later only to discover a 1/2 gallon puddle of coolant under my bike after a 5 mile drive home from the shop. Obvious damage to the radiator that couldnt have been done before taking the bike to them, especially since I rode the bike there...no leaks. Owner came to look at the bike with "research" he had done which was presented in the form of "forum discussion" in which he states "this is a weak point of this bike." Denied any responsibility for the damaged based on his "research" and proceeded tell me that there was no way he would even consider covering any part of the repairs. I wouldnt suggest taking any bike to these guys...they might throw some "research" in your face and leave you stuck cleaning up their mess and missing a month from your riding season.
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Mike Hanna
I have been dealing with Joe for about 3 years and I must say He and his staff are true professionals. I bought a bike from him and also have it serviced there. I also had my previous bike serviced by them. They are honest, knowledgeable, and always customer oriented. Mike, at the service counter, provides excellent customer service and is always willing to go the extra step to get you what you want or need, even going out of his way to show you better, less expensive options for the very same items. Joe goes out of his way to make sure that youre very satisfied with all of their services.The mechanics who have worked on my bikes, (I am not a mechanic), always take the time to answer any questions I may have and explain how to operate or take care of new accessories. It is a pleasure to do business at Twin Specialties!
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A Private User
Joe (owner) and Ron (service manager) are top notch folks. I contacted them about purchasing a brand new Victory Cross Country Tour. They beat all of the competing offers, delivered the bike to my house, and gave me above KBB for my trade-in. They even took the GPS off my old bike. These guys are friendly and offered Mercedes-Benz class service. A+ all around and the best dealer in town to do business with.
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Sherwin Mena
Professional with excellent customer service. Joe, the owner, was kind and patient to work through an issue involving a tow truck company that dropped my Bike! He was always available and returned calls promptly. I cannot say enough about the customer service and care that was taken with this issue. Kudos to Twin Specialities. HIGHLY recommended for your motorcycle servicing needs.
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Rabbit Dog
Just picked up my Victory after having some service work done. New tires and a break master cylinder. They even fixed a nagging problem Ive had that wasnt listed on the work order. Great work, fair price and friendly folks to deal with. Id highly recommend these folks.
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robert clark
$250 for a regular service? $85 for a tire change? I understand trying to make money but this is price gouging at its finest. Really surprised there isnt a turn style at the front door to pay for entry
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Elyssa Cook
Great customer service and willing to go iut of their way to meet your needs. Fair prices. You wont find a better experience out there, will definitely return.
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Gerald Harris
Great service, reasonable rates. They communicated well with me throughout the repair process. The pickup and delivery service was very helpful as well.
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Lee Maynor
Great place to do business. Honest, and straight forward...no BS. Buying a bike or having one worked on, they are the best!
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Bobo Macaroni
Honest, knowledgeable, and all-around pleasant guys to do business with.
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Robert Moroni
Great service. My 84 Harley (Elvis) has never run better. thanks!!!
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John Thibodoux
Awesome shop, they do quality work!
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Megan Tarantino
Cool little motorcycle shop
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Donald Baucom
Nice staff. Good service.
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Antonio Lawrence
GREAT CUSTOMER SERVICE