Category: | Eye Care Center |
Address: | 803 Industrial Blvd, Smyrna, TN 37167, USA |
Phone: | +1 615-459-6083 |
Site: | local.targetoptical.com |
Rating: | 3.4 |
Working: | 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 8AM–7PM 12–5PM |
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Chelsey F
First of all these are two completely different companies. The eye glass store is target but the exam is totally different....none of this is listed online. You call and they say cant help you, you have to call the doctors. Show up for my appointment and explained that I didnt know they were separate, had all three of my kids in a cart and he then said well sorry and you cant bring that cart back there. Went outside and into the "doctors" office to find out theh arent in network for my insurance. While my husband is inside discussing the insurance (we were told to keep the cart outside) I was standing in front of the door with it open so I could be apart of the conversation and the doctor comes walking through the door to leave the office and doesnt say excuse me or hi or thank you for holding the door. Just plain rude people!!
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Aaron Osborne
DO NOT GO HERE!!! Was given a pair of contact lens to wear as trials and the doctor even said they "were 80% my prescription" should have tipped me off to call my insurance company immediately. This water closet of a facility can not administer a proper eye exam and I feel terrible for anyone that goes here and thinks they got what they paid for much less wears what the doctor gave them thinking there vision is being corrected. TN Eye Associates need to disassociate themselves with the eye business.
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Carlene Taylor
Dont go here ever...ordered expensive contacts called to check on them. Contacts arrived a week early, informed them that I wasnt contacted. She stated left a message on voicemail. Rep Stated that customers are only contacted once because they are so busy....ugh! Ill never go back. I had trouble with this store the first time contacts were ordered too. One star is too high
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BettyElliott Elliott
Never had a problem with them, matter of fact im going today to get my eyes tested again, and getting my new glasses. Was always treated nice, and my glasses always came back before they were suppose to. I cant wait to pick out my new frames. I would tell anyone to go there, it might be a small place, but they do good work.
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J C
If I could give it a negative star I would. Waste of time, unhelpful, terrible customer service, would definitely not recommend this place to anyone I know. Im just sorry I even wasted my time I could have stayed with my doctor but decided to try some place new, definitely my mistake. Go elsewhere youd be better off!
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Tammy C
They dont answer their phones dont return phone calls. Been trying to get my trial contacts Im to come at a certain time or I have to wait another 3 weeks. They were very rude and hateful and then didnt understand why I got upset.
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Linda Walters
They were very helpful. I was by myself so he helped me pick out a pair. They came in earlier than stated for pick up. They adjusted them and explained the new spring hinge to me. I was happy with them.
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Bo Parker
I have always had a good experience, even when there was a problem, I have always been treated with professionalism and courtesy. Good people over there!
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Jeff Hendricks
You cant even walk in the entrance without some unprofessional r-tard screaming Hey Bud...um, Im not your bud, Im your customer...just leave
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Renee Schwendimann
Great service! Very knowledgeable, helpful & friendly. Highly recommend!
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donald clark
I had great service. Not sure what all the butt hurt is about.
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Gracie Grimes
Great people, great service! I trust them with my eyes. :)
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Sylvia Dawkins
Great Customer service but very small office space.
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Michael Attallah
Love them!