5th Avenue Furniture
| Category: | Furniture Store |
| Address: | 15348 Livernois Ave, Detroit, MI 48238, USA |
| Phone: | +1 313-864-1111 |
| Site: | 5thdetroit.com |
| Rating: | 4.9 |
| Working: | 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM Closed |
Location
5th Avenue Furniture: A Customer's Perspective
Quality of Service
Customers frequently praise the professional and courteous manner of the store representatives. Many reviews highlight the staff's knowledgeable approach, quickness, and accuracy in assisting customers. The sales team is often described as personable, helpful, and patient, making the shopping experience quite pleasurable for many.
Availability
The store offers a wide range of furniture and accessories, both in-store and through computerized catalogs for easy viewing. Customers appreciate the store's quick delivery services, often on the same day of purchase for a small fee. The sales representatives are also commended for their ability to work with any budget, making the store accessible to a broad customer base.
Prices
Customers find the prices reasonable and competitive. Many reviews mention great deals and discounts offered by the store. The option for easy financing with a 90-day option is also available, which customers find very convenient.
Products or Goods
The store's inventory includes a variety of furniture items like bed frames, area rugs, Chester drawers, and more. Customers are generally satisfied with the quality and design of the furniture. The store is also noted for offering products that are similar to those in chain stores but at lesser prices.
Staff
The staff is frequently described as friendly, professional, and knowledgeable. They are commended for going above and beyond to assist customers in making informed decisions. The team's ability to work with customers to find the best deals is often highlighted.
Location
While the location is not a primary focus in the reviews, the store does attract local customers who appreciate having a quality furniture store in the city. Some customers even mention that they discovered the store while visiting other local businesses, indicating a convenient location.
Additional Notes
- Fast Service: The store is praised for its fast service, both in sales and delivery.
- No Credit Check: Some customers appreciate the store's no-credit-check policy, although there are mixed reviews on this aspect.
- Community Support: The store receives positive remarks for being a local business that treats its customers well.
Customer Experiences
- One customer had a thoroughly awesome experience and felt like the employees were members of their own family.
- Another customer was extremely satisfied with the delivery and setup services, describing them as "very good."
- A customer who had been loyal since 2011 praised the store for maintaining a high quality of furniture over the years.
By focusing on customer satisfaction across various aspects like service quality, availability, and pricing, 5th Avenue Furniture has garnered a positive reputation among its clientele.
Photos 100
Reviews 67
VA
Valeria Eloby-Slade
I learned about 5th Avenue Furniture through a commercial advertisement. It really sounded too good to be true. Yet I wanted to see for myself. I was amazed at the Professional manner the store representatives showed me. They had additional furniture and accessories on computer for easy viewing. Not only were they very professional and knowledgeable, they were also courteous with quickness and accuracy. This was a great and positive experience for me. This Furniture Store exceeded my expectations. I would highly recommend 5th Avenue Furniture to anyone.
DA
Daira Lewis
I enjoyed my experience with 5th avenue, it was a quite pleasurable one. I would definitely shop with them again. Donovan and Dylan were great, they were funny, they were personable and they quickly helped us find a bedroom set. Definitely check them out whether youre in the area or not come find them... They Will Get It Done!!
TH
Theresa Griffin
Went in the store looking for bed frame, came out with area rug, Chester drawer and frame all for a reasonable prices. The sale person worked with me gave me some great deals and all was delivered the same day for a small fee. Thank you 5th Ave Furniture for the professional experience.
DA
dawn Marie
Great customer service and I love the furniture!!! Redoing my whole house and I couldnt have asked for a better place to go and the Ray has been an incredible help throughout the process!!! I would recommend them to anyone!! I will be returning for my bedroom sets next!!
DO
Don
We bought a new mattress on Black Friday and we have been having Sweet Dreams. We appreciate a business in the city that treat their customers with respect and goes out of their way to ensure they are pleased. Thank you for your kind and wonderful service.
TI
tiffany britton
My experience at 5th Avenue was awesome. The people there are really nice. They will take their time out to help you to decide what fits for you an your family. I give them a thumbs up!!! Thank you for helping me see you again.
ER
Eric Johnson
Ray & his team helped me & my family pick a very nice sectionaI they went above & beyond to make sure we left satisfied, which we were & still is! I recommend them to anybody in need of furniture! Definitely going back.
MS
MsEvesbyu
Very fast service. Sales rep was very helpful. So glad I was referred to come get my furniture from here. Delivery was quick and assembly in no time at all. Never experienced such great service before.
MA
MaryJ Jackson
The staff is very knowledgable and friendly. They work with getting you the best bang for your buck. Their delivery service was on point, quick and experienced. I look forward to our future business.
CA
Cai Griffin
Great customer service. Easy financing with 90 day option and educated me on the process. Great selection with no pressure to buy. Will be shopping with 5th Ave. again, Great Company!!!
SH
Sharon Oyerinde
Love the friendly service from the owners and staff. The convenience of shopping and delivery is outstanding. Thank you for everything loving my comfortable Queen size pillow top bed....
JO
joel smith
Furniture is affordable and it looks good...I bought my full bedroom set and now buying furniture for my den. Will refer my family and friends to go there. Good customer service.
TE
Teej Escobar
The service was excellent, the delivery was fast, and I am very satisfied with my purchase and the option to pay it off in 90 days same as cash. Will definitely shop there again
RO
ROBERT TURNER
stopped in here with my daughter after i saw them across the street from my insurance place. very affordable great service as well. trying to keep giving my business local
DO
Don Harvey
Furniture from different world, absolutely amazing designs and competitive prices. Delivery and customer services exceeded my expectations. Well done.
AR
Ardonia Hawthirne
These are just A GREAT group of folks!! From the time I walked in the door til they delivered my furniture..I will highly recommend these folks!!!
A
A Private User
THEY WILL WORK WITH ANY BUDGET. THE PEOPLE ARE FRIENDLY AND THE MERCHANDISE IS VERY GOOD. THE DELIVERY AND SET-UP PEOPLE ARE VERY GOOD AS WELL.
AU
Auriel Gibson
Every experience with 5th Avenue has been a thoroughly awesome experience. I love the employees there as they were members of my own family.
RE
renee jackson
The best customer service I have seen in a long time. I have been a loyal customer since 2011. They have a great quality of furniture.
DA
Damon Harris
The guys over at 5th Avenue furniture are great very patient and helpful I am completely satisfied and will be a returning customer
NI
Nisha Jones
Staff was great. They went above and beyond to get help me get approved for my living room set, which I absolutely love!
BR
Brian Thompkins
Nice guys! Great looking furniture at various qualities! A bit pricey but expected for a no credit check business!
ST
Stephen Wettstein
Great staff, Donovan hooked me up with an awesome couch and I couldnt be happier. Thanks 5th Ave! Class acts!
MO
Mont Woods
Best customer service and same product as the chain stores for a lesser price! Definitely check them out
SH
Sheila Harris
Excellent customer service. Will definitely continue to do business with Ray and staff. Thank you!!
RI
RIGOBERT NASCIMENTO
Very nice item and professional service. Look forward to purchase another item. Thanks!
KR
kristina amundson
great customer service! was able to be helped and sold quickly and professionally!
SU
sunshine renee
The people are great. The movers are fast , friendly. The whole process was easy.
ME
Megian McCloud
Lies and says no credit check but, credit checks.. some nice furniture in store..
DE
Detroit Al
I purchased nice furniture and it was delivered the next day....great 5th Avenue.
EL
Elizabeth Walker
They have some nice furniture and they will work out a deal with their customers
QU
Quanita Gandy
Salesman was very helpful in helping me decide what style what best fit my home.
RO
Rosalind Currie
Great place to buy furniture. Ray, dillian, steve are great and very helpful.
IM
Important Message
Great costumer service. They all help you a lot. I recommend everyone to go❤️
GE
Gerald Ellison
Best furniture store around town. I would recommend anyone to this store.
LA
LaCorya Tennon
Great Furniture even Better Price!!! Great customer service!! I love it!!
ST
Steve Jackson
Very friendly, helpful, patient, & understanding. Yes...i will be back.
TA
Takosha Brown
They are very awesome people and will help you with anything you need
AN
angela sako
Received great help from management. Walked out extremely satisfied!
EA
Earlene Haley
It was a good experience. The salesman worked a good deal with me
CH
Chijioke Oparaji
Small business with big heart. Good selection and great personnel.
GR
Graylen Crutcher
Friendly ,very reasonable prices,delivered same day(SAT) Awesome.
J5
j5jackson
Ray and his team are fantastic. Great prices and service!
31
313 Wayne
They real cool and friendly and will give a quick deal
MA
Mavis Tolbert
Everything went well. Delivery and Set-Up was great
MA
Marketa Teasley
Great customer service. Great prices on furniture
RE
Regina Robertson
Nice crowded selection from what I could see.
LA
Lauren Mccormick
I love this place!! So friendly and helpful!
BR
brittany bailey
RAY is my guy he gets me right every time.
MA
Masico Brown
Wonderful experience and great service!
TR
True Comfort
Great sales staff wonderful experience
DE
Delphia Mitchell
The delivery men were awesome!!!
SA
Savannah Briggs
Best experience ever❤️❤️
LA
Lauren Anderson
Very nice & professional
IR
Ira Silverman
Great buying experience!
NO
Nookie Smith
Great Customer service
CA
Carla Cope
Ray is the best!!!!!!!
ES
essence cross
Very polite & patient
ME
Melissa Davis
The guys are so much
TR
Tracey williamson
The owner is great
CR
Crystal Howell
Love this place..
CA
carolyn catching
Extremely helpful
KA
KARLA GILL
Love this place
RE
REGGIE JACKSON
Great service
AN
angela belin
Great
QU
Quincy Smith
Great
TO
Tony Williams
Great
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