Category: | Wine Store |
Address: | 801 S University Dr G100, Plantation, FL 33324, USA |
Phone: | +1 954-424-0954 |
Site: | totalwine.com |
Rating: | 4.6 |
Working: | 9AM–9PM 9AM–10PM 9AM–10PM 9AM–10PM 9AM–11PM 9AM–11PM 9AM–10PM |
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Donna Mongston
I have been a loyal, regular, weekly cutomer since this store opened purchasing wines and Magners Irish Cider. I ordered 3 Cases of Magners, which was backed ordered since the end of August. On Wednesday, Sept. 30th the store called my home leaving a message the 3 Cases had arrived and were there for me to pick up. Upon returning home from work I called the store, spoke with a women stating I would be in over the weekend to pick up the 3 Cases of Magners; she stated the 3 cases would be there for me.. Today, 2 days later, I drove after work to the store to pick up my 3 Cases.... to be told there was only 1 case on hold, a store employee had sold my other 2 cases. This is not acceptable, quality customer service for a loyal customer. I might add this is the 2nd time a case odered for me was sold before I could pick it up. It seems this location does not care about providing quality customer service. I will now contact the corporate office to lodge a formal complaint.
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Jane Rodríguez
The selection and prices here are great & so I always return. However, their cashiers are very rude. I have been there three times now and every time whoever was ringing me up pretended not to hear me when I talk to them. Its not a deal breaker but come on, if I say Hi how are you twice in a row to your face, you should acknowledge my existence as your customer. They are all like this.
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nancy pizzulo
I have been to the Ft. Lauderdale, Boca, and Plantation store. I LOVE total wine. However I find the staff at the Plantation store a little lost. Lots of people walking around doing nothing. The other stores have the staff walking up to you asking if they can help. In Plantation you have to ask the staff to help you.
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StiLL Ro
The staff is as helpful as the can be considering they are only a few of them. The need a better inventory tracking system. The over stock liquor isnt always right above the display area. They searched for 20 min but luckily they found it. The prices are good and selection is large.
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Matt Hill
Great selection of a wide variety of different alcoholic beverages. This particular store isnt as big as some other locations, so it doesnt offer quite as many choices if youre used to a bigger store. However, youll definitely be able to find something great to have this evening.
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USDA Beef
Made a joke to the staff pronouncing "dessert wine" as "desert wine" and asked "why would some one would need wine in the desert?". The staff member politely told me the wine was for "after dinner." and started laughing after realizing the joke that I had made.
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John P
Great selection as all Total Wines. Club card is pretty lame. Manager is sleazy, and the staff here is not always the most engaged, but very knowledgable when they are. Louis is the man to talk to and the only reason this location gets four stars.
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Kenny Ray
Great place to find wine and other similar items. They have single beers which is great for tasting new ones. On the weekends they do wine tastings, which is a great way to expand your knowledge and try some new ones.
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Samantha Pestiano
The staff they have now are all so helpful. It was a great experience from walking in to checking out. Everyone was friendly and so helpful. I walked in expecting to buy one bottle and found 3 more Id love to try.
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Elizabeth Gomez
My husband and I were planning a baby shower and we didnt want to spend too much. We were helped by Rhori, who was amazing. He gave us great ideas and kept it under our budget.
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Sue Onayak
Great place, staff is very helpful and nice. Purchased a beautiful bottle of wine for a wine aficionado which I could never have chosen alone. He loved it.
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Manuel Ferrucho
Awesome selection of beer, wine, and liquor. The staff is usually very helpful and knowledgeable about the products, although not always readily found.
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Jen Amador
Always a great selection of drinks and nice staff willing to help. Highly recommended if youre like me and like tasting different drinks.
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Kurt Enzweiler
Friendly, knowledgeable staff. Clean, well stocked store with incredible selection and the best prices. If you drink, its a must visit.
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Okulus Anomali
My local wine cellar and center for Dionysian delights...online ordering and pickup is a huge boost as well!! (From Bacchus to Hermes)
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James Hamilton
Better than average beverage store. Some items are their own private label, that offer great value. Check them out if you have not.
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Jason Jeannot
An amazing selection of wine, liquor, beer & more Ive yet to see. The knowledgeable staff is a huge plus to the experience!
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Joseph Bornstein
They seem to have pretty much any liquor, beer, or wine...the selection is huge and there are people everywhere to help you!
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Venera Varbanova
Huge selection, great prices, choice made easier with labels such as "Our #1 Malbec", knowledgable and helpful staff.
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Dominic Paine
Great selection of craft beers and liquor, including my favorite Sake. Knowledgeable staff and plenty of parking.
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Tomas Havranek
Very good place with global offer of wine, beer and liquors. They have small samplers (shoots) from many drinks.
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K. Wrencall
Favorite place to go when I need a spirit. Wine, liquor, and beer is just the beginning of the adventure here.
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Victoria Bruce
Busy but great store with lots of options and staff are very helpful with choosing the perfect wines.
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Andrew Kaylor
An incredible selection. Theyll have just about anything you can think of. Very knowledgeable staff.
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britt c
Very rude staff. Ive been here multiple times, same thing every time, especially upper management.
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Marcos Barroso
uma loja de bebida estupenda!!!
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Rick Rodriguez
The employees snag up all the limited releases on beers so they never have any for the consumer.
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Greg Partin
A lot of alcoholic beverages available, they also sell cigars, cheeses and various other items.
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Robert Lamar
Very clean; a broad and well-organized selection. It is easy to find ones way around the store.
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Mike Lenzen
An adult play store. There is a large selection of wine, beer and spirits at great prices.
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Ajinkya patil
Huge wine shop with amazing variety of alcohol. Great sections of different types of booze.
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m kozar
Wine HEAVEN. Amazing selection and prices. FANTASTIC staff... only wish I lived nearby...
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justo swingle
This is the best place to find any spirits you desire. Low prices great inventory.
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Peter Leshaw
HUGE SELECTION...of beer too!. They have it all and very knowledgeable staff too.
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Christopher Campbell
Best selection of Imperial/Double IPAs you can find outside of a craft beer bar.
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Kevin K
Booze heaven! They have virtually everything you could want and at great prices
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Miguel I. Guerrero
Wine, Cider, Rum, Champagne!! anything ! they have it with the best low prices
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Amanda Rivera
I could walk around this place for hours! Great selection of beer and wine.
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Steve Summerlin
An amazing store. They have a huge selection of adult beverages.
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Robert Estrada
Their own brand of vodka and whiskey is very good at a good price
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Patricia Voltaire
No customer service if you shopping as an instacart shopper...
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Cassie Peterson
Everything you need. Great selection of all things alcohol.
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Raul Hernandez
Great staff great prices I always find what I need.
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Dwayne Donelson
EVERYTHING YOU NEED FOR A DRINK & They have CIGARS
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Louie Koul
Best prices, friendliest helpful staff, Sheena ;)
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Leo Ferretti
Great selection, friendly service, free samples!
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Alejandro Brown
Best place to buy beer, wine, or spirits
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Patrick Raemmler
Amazing selection and awesome prices.
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Pierrette Jules
So many selections, for any taste!
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Matthew Lau
Like Toys Are Us but with liquor!
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D Nicole Williams
But who doesnt love total wine??
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Debbie Carr
Lots of options, helpful staff
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Shane D
Every beer ever? I think so.
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Jocelyn Fernandez
Always find what i look for