|Category:||Suzuki Motorcycle Dealer|
|Address:||2415 Westdale Dr SW, Cedar Rapids, IA 52404, USA|
|Working:||9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–5:30PM 9AM–3PM Closed|
They made the buying Expierence of my first bike so easy. They did all of the work. I just had to pick a bike, and fill out paperwork. They were able to get me a fantastic interest rate and an amazing deal overall despite my bad credit or lack thereof. I will never buy from another dealership. I was treated like family from the moment I walked in. What I really liked is that I was bombarded by sales people, but they were there when I needed them. They werent faking being nice too, which was nice. Even if you just stop in to talk bikes with them, youll leave happy.
Unless you have a Harley, they treat you like dirt. They do not stock any parts for anything other than Harleys. I ride in on a Suzuki, I walk in and it appears that I am invisible in the way that I am interacted with and treated by the staff. And then, if you do go ahead and order a part, it takes at least 5 to 7 days for it to come in. In todays society, that kind of weight for part delivery is on acceptable. I usually end up having them get me the part number, and go on Amazon, and I get it the next day
Was driving through cedar rapids on the way home and was going to stop in to the Harley Davidson store, whose hours are open until 6pm, to pick up a souvenir as I collect their shot glasses. Lo and behold they decide to close and turn off their lights at 5:50 p.m. This poor consideration for their customers is definitely a sign that they care more about leaving a few minutes early on a Tuesday night rather than follow through on their posted hours, something I consider to be a promise to their customers.
Helpful salesmen made this visit better, but unfortunately being limited to one brand of motorcycle, I was on the search again. They were hesitant to confirm they could even do a simple oil change on another brand of motorcycle. I understand them not wanting to risk damaging something they are not familiar with, but I came away with more of an attitude than service.
Its a really nice place to go in, but I wish the store was a bit bigger. Theres a bigger HD dealer in other locations (like coralville), but the people that work here are great. Ive heard the service dept is not the best, but Ive never had any problems. Just sometimes they are very busy so it may take awhile to get a repair done.
Great people and great work. They took care of me, gave me an amazing trade, got the work that I wanted done fast and did a great job. Ive been to many Harley shops around the Mid-west, Im stoked this is not only the closest to me, but also the best overall experience Ive had at any of them.
Really good people to deal with and up front with you. Has proven over and over to give a great deal thats fair
Great service and great people. Stopped in with a couple issues and got me back on the road! Thanks guys
Everyone was wonderful to work with and made my experience fun. Very friendly.
Great group of people. Bouught 2 bikes from them. Best deals in town.
The best place to buy 2,3,& 4 wheeled fun. Great dealer great family!
They got it all but theyre a little out of line on theyre prices...
Best dealership in Iowa. Great staff and wonderful service
Most helpful and friendly people. Treat you like family.
Convenient place to get parts when I need them.
Love this place! Customer service is amazing!!
Great place, very friendly and helpful.
Brian Holmes was a great help to me!
I always enjoy the people at Metro
Helfull people got what I needed
Matt Aquila Luciano
Very good selection and prices.
Mary Big Medicine
Very good customer service
Cool bikes and good service
Best I ever dealt with