|Category:||Pet Supply Store|
|Address:||1759 Apalachee Pkwy, Tallahassee, FL 32301, USA|
|Working:||9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 10AM–6PM|
Ugh dear goodness! The guy whom checked me out was super sweet* HOWEVER THE *ACTING GM THERE IS AWFUL!. shes rude and speaks in a condescending tone. I asked two employees who happen to be walking by what the price was to an item they both* said $$.$$ I said ok thanks. The *acting gm* walks up and they ask her and she gives me the same number with an "I think" behind it...."her insurance policy". Now these items didnt have tags of the shelf. Get to the checkout And Im rung up the item is more than stated. The gm is up there and hears me tell the nice guy three employees just told me. $$.$$ and she walks over and says I told you "I think" thats what the price is. I asked well since you didnt know for sure can I have the price you quoted me? Nope! she said youll pay the price it rings up! If I hadnt had just drove 9+ hours fleeing a hurricane from south Florida she would have gotten a piece of my mind. But I was tired and my dog needed these items. So I bought them.( not having much money to spare) I know ill be contacting corp. About her attitude and lack of empathy or compassion. I know when I worked in retail, almost 5 years. I became a manager and if someone asked a question about price they were given an answer and if I happen to misquote them I made it right, no if ands or buts. I knew my store and my products it happened maybe 3 times within five years. Not saying Im perfect but I wouldve at least offered to price it if I wasnt confident in my answer or didnt want to risk a mark down or giving the customer a negative experience.
I used to shop at PetSmart more often, but their prices have become way too inflated. The food prices are okay, but as I can find similar prices elsewhere, its not enough to make a special trip for. The prices of their accessory items are ridiculous. I bought a scratching post at a box store for 19.99...it was 39.99 at PetSmart. Another item I bought elsewhere for 15.99 - at Petsmart 34.99. This store is too greedy.
Every single time we need a small pet our first choice is Petsmart. Here recently we visited and bought a parakeet for Christmas, the staff was extremely helpful and knowledgeable and assisted us in picking out everything we needed for our new member of the family.
Had my Bebe groomed today by Morgan. She did an excellent grooming and did exactly as I asked and Bebe looks beautiful. I will be booking again with Morgan. Thank you for your professional and excellent service.
Your average big box store. Im bewildered as to why such a large chain cant sell cheaper than the small locally owned pet store I go to in town. The canned dog food I buy is almost twice as much here.
Thank you Savannah! Molly always looks great after a visit with you. I hope Petsmart realizes what a wonderful groomer they have. See ya next time and thanks again for all your kindness!
How my dog and my daughters dogs groomed there and they groomers did an excellent job. They were scraggly and hairy before and came out well groomed and handsome. Thanks Ladies!!
I love pet smart they have a great grooming salon. The groomers are wonderful and great with their four leg customers. I will being a long term customer.
A nice, but small, petsmart. Staff are always friendly, but they tend to run out of some items. I recommend the location on Capitol Circle instead.
Great place. They have a large supply of pet foods and toys. You can buy small animals, birds and reptiles there also, but get ready to spend!
Smaller than the other location, but ideal for us. Everything we need right there. The staff are always friendly. Our dog loves to visit.
Went to banfield for a small emergency with our cat and were taken care of within an hour, and the vet we saw was very nice and helpful
Store is small so they dont have everything all the others do, but they have great employees who are always happy and helpful.
Small store and a little cramped but is still top-notch! Close to my home and the staff are super friendly and knowledgeable.
The staff here are always friendly. I can always get what I came for and usually a few extra treats for my furry babies.
I like the options they have for products for my puppy. The staff is very friendly. Banfield is excellent.
Excellent customer service and my puppy loves getting her mani and pedi there with Chelsie.
The associates are always polite and I have never had to search for one when I need help.
Petsmart seems like its more expensive than Petco. We only go here for specialty items.
Friendly, and helpful staff. However they could use more people helping with animals!
This Petsmart is so clean, employees are extremely helpful and are always around.
Staff is helpful, knowledgeable, and friendly. Banfield Hospital is top notch.
Good store, good prices, very nice people especially Amber Lynn! Laurie
Julie Burns Melton
Love the staff and how well they take care of our babies on spa day.
Very cute dogs all around store. Go for pet adoptions on Saturdays
Only went here for the pet adoption and it was a great experience.
Good selection. Nice helpful staff. Gets very busy on weekends.
Great place to supply your fur babies. Friendly, helpful staff.
Friendly staff, banfield hospital had very good veterinarians.
Clean. Friendly. Got to pet cats. Good selection. Affordable.
Good location,friendly staff and animals treated well,a plus.
Not a good selection of pets but great for everything else
Online scheduling a problem, even for returning clients.
Always are well stocked. Staff is polite and helpful.
Very clean and a lot of dog, cat, fish food choices!
lots of pet supplies, no saltwater fish though.
Great customer service. Very helpful staff!
The only place for my puppys health needs
Very nice employees, dogs welcome.
Great place for pet care supplies
Great selection of pet supplies.
Not enough small boy god clothes
Great doggy toys and treats.
Friendly staff very helpful
The staff is super awkward
Picked up a new aquarium
Their really expensive.
People were friendly.
Regular petsmart store
Had fun shopping