Category: | Pet Supply Store |
Address: | 2100 W Grand River Ave, Okemos, MI 48864, USA |
Phone: | +1 517-347-1508 |
Site: | petsuppliesplus.com |
Rating: | 3.9 |
Working: | 10AM–7PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 10AM–6PM |
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A Private User
I ONLY gave 2 stars because they do have good sales and are willing to price match, but other than that i feel sorry for every animal in this establishment. Not only do they NOT take the time to sex animals that are being caged together, (guinea pigs and rabbits) they also do not know how to care for many of the animals. many of the animals have the wrong diet, and is very apparent in the amphibian and lizards who many times are dead, have broken tails and irregularly formed joints. They order in animals that are very clearly too young to be away from their mother, and therefore normally die a few days/weeks later. fish tanks are almost always dirty and many many dead fish will be in the tanks.they also house agressive fish with community fish alot. expect to see a fish with many fins missing. the comment about the tattoo fish is true as well. last but not least the staff will be quick to tell you the WRONG way to care for an animal. ie. selling fish without a tank that has been cycled, and not knowing what product to sell to anyone. this is a classic case of a very uneducated pet store.
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Kristina Morse
My rating is concerning the walk in pet clinic on Sundays. My kitten received 2 shots and was immediately placed in a box by the vet tech even though we asked for her back. Ive worked in a vets office 2+ years and have never seen a box used to contain a kitten after shots. Right after turning the corner IN the store we removed her and she was just sitting there in the dark looking terrified. If you do not want to hold the animal after working with it then SHOW some compassion and listen to the owners better. I suggested you lose the boxes, these are pets not squirrels. For that 15 minutes you work for us and Im very unpleased. Shortly after we took her to a REAL vet and found out they hadnt caught her respiratory infection. If they heard anything they certainly didnt tell us. Bottom line is pet supplies plus is great for SUPPLIES, they have what you need and Ive never had a problem with the staff. But for ANY veterinary services take your pet to a real vets office. Its the difference between a doctors office and a walk in clinic. Your pet will Thank you.
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Sarah Klammer
The employees are always eager to help answer any questions, help you find the best deal, or even just chat about your pets! Someone almost always offers to help me carry heavy things like litter out to my car, and they never forget to ask for your member number, which actually gets you some decent discounts. I get everything for my cat exclusively from here when in Lansing!
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Sean Cho
Do not go to this place for grooming!!! Ive been there about 5times and every time I went to there for grooming My dogs have been hurt, they did cut my pets ear and paw and keep saying nothing wrong with grooming and it was just red spot, even I can see bleeding. If you care about your dogs, never go to this place!!
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Alex Smith
Got my rat here a while ago. The woman trying to pick him up obviously hated rats, screamed when she grabbed my rat, and dropped him from at least a foot, making him squeal and scaring the rest. These people should not be working with pets. I will never go back there. All of their pets look sad anyway.
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Joe Spencer
Horrible service and they had a cat and it couldnt open one of her eyes cause of how many eye boogers she had and the lady gave me a rude face and said we can only pay attention to the animals if someones interested and anyone like that should not be able to own a pet or work at a pet store
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Clara James
This pet shop has everything that I need. The staff are very helpful in picking the right products for my dogs. They recommend products not for you to buy the most expensive but the right one for your dog needs. My top pick for pet shop!
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Tyler Allen
Nice selection of pet products one of the only stores around that carries Taste of the wild pet food. Overall a good store staff is friendly and helpful and the place is always clean
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KimberJ.Tanner Tanner
My LilGuy Harley Boy gets treated like a little Prince . Heather is his Hair Stylist , she is Kind , Caring & a good listener before his groom as to my wishes for Harley Boy hair ♡
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Amelia Wheaton
I love this PSP! They always give us great deals of cat food and match online prices! Saves us a ton a month. The manager is super nice and always helps carry stuff to my car!
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Heidi I
They carry a large assortment of food, health/wellness items, toys, etc. Always have deals, price match, and provide a carry out service. Right near main bus route as well.
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Bonnie Som
Terrible fish section! Almost every tank had multiple dead or dying fish in it. Also, they were selling tattooed fish which is barbaric and unethical.
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Gary Fredericks
Always nice and pets are well taken care of. Staff is super nice and aquatic pets look vibrant and healthy in clean tanks.
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Jayne Van Kirk
Luv this store!!! The people are amazing!!! Only come here, thank you for making ever visit a positive experience.
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Amber P
Always clean and the friendliest staff. Also a great central location with ample parking and 2 exit/enterances.
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matt petree
Nice store. Lots of supplies for your pets. Friendly staff. Decent prices. Clean. Would recommend.
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Jeremy Herring
Great pet supplies place! The prices are great and the staff is actually very helpful!!!
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Shannon Mosley
This is a beautiful clean store. Friendly stuff. Great coupons and great prices.
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Tyler Collins
Friendly staff and groomers. Very accommodating of walk-ins for nail trims
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SarahKate Van Auker
The selection at this one for small animal supplies is mediocre at best
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joshua twiest
Good place to buy pets and things a good friendly place!
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Jennifer Vincent Nanzer
Prices are a little high but they will price match.
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Tim Wise Jr
They have a great selection of food for all your pets
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Blake Large
Different types of pet food at affordable prices
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Alex Kingsbury
Friendly staff helped me find what i needed.
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Jim Frontier
Helpful, enjoyable staff, great selection
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Helen Tuinstra
Very friendly, helpful and knowledgeable.
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Chris Thomas
Its a great store thats close to home.
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James Hamilton
Friendly, helpful folks, good prices
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Barbara Hamilton
Always friendly and ready to help.
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D.K. Riggs
The dog likes going there
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Nancy Litch
Nice staff