Category: | Pet Supply Store |
Address: | 1850 Thomasville Rd, Tallahassee, FL 32303, USA |
Phone: | +1 850-576-7387 |
Site: | petstoretallahassee.com |
Rating: | 4.8 |
Working: | 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 9:30AM–6PM 12–4PM |
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Sean Barton
Basil and Jerry are really fantastic. I feel like their goal is to get me what I need. I recall one situation in which Jerry was sending me to an online vendor to get what I wanted cheaper. It really caught me off guard. I told Jerry that I was gonna "get it here" so I was sure it was the right product. I hope these guys are making enough money. ... Unfortunately, I wont be going much more for now becuase my canine companion (Linus) meet his end in November 2016. I was in the shopping center today and thought that I should stop in tell them why I hadnt been back. I told Basil the story. Its been almost six months, but telling the story again to someone that I could tell truly cared for Linus brought back tears like it was November again. I think it was the worst day of my life. I never lost anything that close to me to death. Maybe I should stay in touch with Jerry and Basil in hopes that one day Ill feel ready to do it all over again. It really is a great store.
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Justin Douglas
Absolutely the best customer service ever! I call in for my order of Orijen Tundra Kibble and its in the store a couple of days later. No pressure, just a nice courtesy call is made to me. These guys really know their stuff and are super delighted when you bring in your pets. You can really tell they love all animals! I am a customer for life now and both my Chinese Shar-Pei (Rocky & Vader) love going there to see Jerry and Basel. I would highly recommend them and would give the Naturally Healthy Pet Store a 10 Star rating, if available. These guys are the best! Thanks :)
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Pam Bullock
I wouldnt shop any place else for my dog. The place is neat and clean. The customer service is over the top. Pleasant and very knowledgeable. I go there because they dont try to sell you something you dont need. It is just the opposite. I have been told more than once that my dog really didnt need what I was questioning. And they were right! They truly care about the people and pets that come into their store.
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Helena Sadvary
Love this store. The owners are great. One owner is a bit much - but the other owner is mellow and anachronistic! He really knows what he is talking about. He also goes out of his way to find you what you need and he provides exceptional customer service. Costs more other stores the same products but service is superior. Highly recommended!
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Michael Brown
The people that work here are extremely friendly and always eager to help. They care about your pets and they appreciate your business. I usually go here for food and chews because of their healthy options that other stores just dont have. The shop is truly run like a family business.
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Bill Reeves
This is a great place to shop and my dog Skip loves to go there. The owners are pet savvy, friendly and are always willing to share treats with visitors--at least the four legged kind.
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Rob Duarte
This is by far the most helpful and friendly business Ive encountered in Tallahassee. I always recommend these guys over the big box pet stores for food, toys, snacks, etc.
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Sandie S
It is nice to experience good customer service. You dont see it enough these days. They are very knowledgeable and friendly. Its always a pleasure to go into their store.
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Jerry Holmes
The owners of this business... one of which is always there... are EXTREMELY helpful and are more than willing to share a wealth of dog knowledge with you.
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Terri Hogan
They are the most friendly, knowledgeable and caring pet store I have ever been in. They truly care about your pet and their needs. Wont go anywhere else.
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Jenny Sprow
I love this store! The owners are friendly, the store is clean, and they have the best organic bones that my dogs love. Try the antlers. Best bone ever!
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J. Blakk
Theyll convince you to buy a product that dont work and refused to give you your money back. I will never go back there again. I wasted $42.
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John Stephan
Wonderful store, very helpful on the phone and very clean. Thank you Basil for the raw rabbit. Will absolutely come back.
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A Private User
Great store, great owners, great business. Its nice to walk into a locally owned store and be greeted by name.
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Euwan Grant
Amazing customer service! The staff was very helpful and knowledgeable. I will definitely be back.
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Tere Ramírez
Great customer service. We found there a good raw food. Thank you!
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Michelle Mitcheff
Love getting our dogs chewy sticks here!
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Diana Wiedemann
The owners are so helpful!
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Jessica Griner
AMAZING place!!!!