|Address:||647 W Norton Ave, Norton Shores, MI 49441, USA|
|Working:||8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–5PM Closed|
The team was outstanding they made sure that we had everything we needed to make a safe trip home with our family. they mounted balanced my tires. Of course thats there job. lol. Its the way they went above and beyond anything I have ever experience. The office staff put the safety of my family first and foremost. And worked with us in a way i have never expected. And to everyone who works in the garage.. I have never in my life been treated with the altmost curtisty and thoughtfulness the way your crew cares..Thanks to you all. My family and I are greatfull to say thank you we had a safe trip the rest of the way to montage Michigan.. No matter what state we are in. Your company has one more customer for life.. THANK YOU!!!!!
By far the best customer service I have ever had with my vehicle, I wish more mechanics were this trustworthy. I took my 2012 Chevy Cruze in for a check of a tire, and a tire rotation. They not only did my tire rotation free of charge, they also patched my tire that was losing air and fixed one of my TPMS sensors FOR FREE. I walked out of there not being charged, happy with the job that they did, and will definitely go back. My only complaint was having to wait to talk to somebody, but they were very busy at the time and I dont assume that happens that often.
This is an excellent business, Ive never had a single bad experience here. The staff is sincerely friendly, honest, and helpful. They will air up your tires any time for free. I went in with two tires that were constantly losing pressure; it turned out one tire had a nail in it and the other had a sensor leak. They fixed both and an employee handed me a paper and my keys, and I asked if I went up to the desk to pay and they told me there was no charge. They also provide free coffee and bottled water while you wait.
These guys will replace a valve stem, or patch a flat tire (as long as it isnt a sidewall puncture, and tire is less than 10yrs old) for FREE - thats right, it doesnt cost you a dime, even if you didnt purchase your tire(s) from them in the first place! I havent found many places that will do this, and as such I always consider them first when Im in the market for new tires. This company deserves your business!
I have been a customer for several years and they have never let me down. In hard times they still worked with my budget. My last visit the salesman even pulled a couple bucks from his own pocket to help me. I have never left there unhappy and they are always very pleasant to work with. I am a neighborhood customer for life.
Always happy with the tires and service, and have been through many tires and years with them. When my 40k set of tires werent here on schedule, they replaced them with 85k tires for the same price. They also offer free services, like free puncture repair and rotation if you buy with them. Will always recommend.
A Private User
I went in to get a quote on tires. they were priced slightly higher than the dealership and i was about to leave . The salesman asked why and when i told him he matched and beat the price , had me in and out quickly , and even found a used spare for me .I was very pleased and will be back for all my tire needs.
A Private User
I went in 15min after they had "closed" for the evening and even though there would be 4 cars ahead of me, the guys put my car in line. After it was finished, I was expecting a bill, but much to my surprise, my service (fixing a hole from a nail) was FREE. Yep, FREE. They sure have my future business!!
Poor service and quality. Purchased 50k mile tires that didnt even get half their life. When I made the appointment and dropped off car, was told it will be taken care of. Was never given a quote nor even told Id have to pay for replacement tires that were defective. Small claims court here we come !!!!
BEST of the BEST tire company in Muskegon!!!! Friendly, fast & efficient, good prices, and personable staff. We never go elsewhere. Love Discount Tire on Norton in Muskegon!!!! Sincerely yours, J. Smith. Muskegon, Mi. 49442
Very friendly on phone. Met us in parking lot. In and out on a busy Saturday am. Actually paid to switch my warranty from a local place because the were so condescending to me as a woman. None of that here.
Quick and friendly service call ahead or just stop in. I have never had a problem with any Tire I have bought from them. I would recommend buying tires here. Good customer service.
Very knowledgeable, friendly and professional staff. Would highly recommend them to everyone who needs new tires. Adam was outstanding as was the entire team!
Always helpful .Nice to be able to get car serviced without feeling over charged just because of being a woman.
Quick (came in at 5pm out 45mins later) and no hassle about getting worn out tires replaced under warranty.
This company never answers their phone! This is very frustrating. You have to go there to get an answer.
I would highly recommend Discount Tire. Their prices are very reasonable and their service is awesome.
Quick. Professional. Friendly. Clean store. What else could I ask of a tire place?
Quick, quality tires, friendly and knowledgeable staff. What more needs to be said?
The best service and the best prices. I love how much they care about your safety.
Pleasant, quick, very reasonable. What else do you need to know?
Helpful being 1st in line. Enjoyable visit dont need tires. Yet
They do a great job on helping Me take care of my tires
I was driving out with new tires in less than an hour.
Great customer service and speedy repair times.
These guys go above and beyond what is required
Staff was great, helped me out and was quick.
Love dealing with the discount tire staff!
Always get my tires here.Free flat repair.
Nate was a great help with my sons car.
Good service, kinda quick I guess.
Great selection of tires
Great customer service
Got a free tire