Category: | Boat Dealer |
Address: | 8020 Landers Rd, North Little Rock, AR 72117, USA |
Phone: | +1 501-833-2628 |
Site: | bradfordmarine.com |
Rating: | 3.5 |
Working: | Closed 8:30AM–6PM 8:30AM–6PM 8:30AM–6PM 8:30AM–6PM 8:30AM–6PM Closed |
BR
brad williams
They have an agreement to sell their boats in the local bass pro shop, and bass pro lets Bradford design the ad that goes into the bass pro flyer, now I got a flyer with the boat, motor, and trailer listed in the flyer for one price, so I went down to bass pro, with a blank check from USAA, the salesman told me I was wrong, that the trailer is always separate, and 1995.00 extra,so I had to go back to my house get the flyer, once I showed the salesman the flyer he says its a mistake and he cant sell the boat and trailer at this price, I show him that there is 3 pages full of boats with trailers for sale, he refuses to sell me the package deal as listed in the ad, I called and left a complaint at bass pro, I talked to the owner of Bradford, and everyone is sorry, but I wasted a whole morning, and got a lot of aggravation over trying to buy a boat, and no one time did anyone even offer to work out a deal. I guess Im the dumbass, I dont understand who would by a boat without a trailer, why is a trailer listed as an option, if I buy the boat how would I get it home, and why is it an option on only certain boats, anyway the company wants to mislead people and try to save a dollar, so Ive filed a complaint with the provost Marshall with the 90 RSC for the state of Arkansas IAW (AR) 190-24 paragraph 2-6b with regards to not honouring advertised prices, or deceptive business practices, once in effect all active military personnel will not be aloud to do business with Bradford Marine, also Im filing a complaint with USAA , with the hopes of Bradford being blacklisted from USAA, and lastly I plan to stay on top of Bass Pro about the bad business practices of there contracted boat provider. I just filed a complaint with the attorney general as well, and emailed a copy to bass pro headquarter.
GL
Glenn Waterworth
Purchased an Outlander L500 and love it! Wish I could have found another canam dealer though. Tried to charge me a "regestration fee" for $200 for something that literally cost me $5 to do myself. They will say, but its lifetime registration or some crap like that....If the ATV lasted 50 years, it wouldnt amount to a fraction of $200 in registration fees. Just a way to gouge more money out of people that dont pay attention. Also tried to tell me that I had to use CanAm oil and filters, otherwise I would void the warranty. This is not true, and illegal. Got a little heated with the service guy before he realized he wasnt going to win that argument. Federal Trade Commission has your back on this one!
BR
Brad Harris
ALWAYS GET A SECOND OPINION! We took our PWC to Bradford to have it looked at because it was running just a little off. When we got there they acted put out that we had even brought it there for service in the first place. A couple of hours later they called and told us the ECM was out and that it would need a brand new one ($1500 Part) and $125 per hour for labor...........WRONG!!!!!!!!!!! We took it to Ghetto Works in Heber Springs and after an hour and a half of digging in to our unit that had fixed it for under $300. Please make sure that you ALWAYS get a second opinion so that these guys dont screw you into thinking you need work done that you dont.
DE
Deb Erion
Last year we purchased a new regency tripoon 35,000..recently the Blige pump went out..they told us we would have to bring it back to NLR for repair!..really??..we didnt buy a trailer because we have it in a slip at marina on Greers Ferry lake..poor customer service!..we purchased a new truck from River City dodge in Heber Springs and they will come to LR to pick up and leave a loner!..now thats GREAT CUSTOMER SERVICE!..WE WILL NOT recommend buying a boat from Bradford..& i talk to alot of people every day all day!.. another BAD review for you-Bradford!
DU
Dustin Hodges
Bradford marine is a rip off bought a Yamaha waverunner from them but after the fact did some checking in Oklahoma and they charged me $3,000 more than it was worth and I think its stupid they want almost 2,000 dollars more for a trailer when the place in Oklahoma said the trailer should be included and that makes sense because how the hell are you going to get it home without a trailer but not with Bradford marine you have to pay $2,000 more for a damn trailer. I will not buy anything else ever from these crooks.
KA
Katie Lee
I bought a part from them that broke after two uses. I called to get assistance with the problem and they refused to help in any way. They knowingly sold us a part that would not last and then refused to make amends for their cheap service and parts. I also was not impressed with their customer service as a whole. They did not seem friendly or caring, and were mostly lazy. I will drive somewhere else to get any further marine parts, even if I have to go out of state.
DA
Darren Burnett
Did not want to give a star but had no choice!! Will never walk back in the door of that so called business!! Was in there for 40 minutes with just me and 1 other customer and never had any sales person ask me if I needed help!! Walked right by 3 when going in the place!! The most pitiful place Ive ever been to in my entire life!!
AL
Alan Shaw
Brand new jet ski purchased from another state, took ski to this location to have a part fixed under warranty, service guy was not nice at all. would not take any action to fix problem. BUYER BEWARE !. do not buy from here, nore take anything to them to have fixed !. highly say go somewhere else if you want service ??!!.
JA
James Davis
Very high pricing,this is why many people are buying on the Internet one boat seat was 145 dollars when I bought them same seat online for 80 dollars for two of the same seats. Go figure.
BR
Brad Hart
Excellent service, very happy with purchase. Thank you Chuck
DK
dk. fishing
Customer service is horrible. Especially over the phone
MI
Mike Brown
Nicest Shop in the State hands down. Terry was great!
JE
Jerod Harness
Chuck, Mike, and David helped me out and were awesome.
WI
William Wise
Excellent folks and you cant beat the price!
SC
scott hines
Very helpful and prompt service department.
MI
Michael Markum
Awesome dealership and great experience
LI
Lindsay Fuller
Great experience and very helpful.
JA
Jay Myers
Great service every time !!!!!!
PA
PamElla Smith
Great place to shop!
PE
Peyton Rose
Highly recommended!
KR
Kristi Hyde
Thank you Chuck
RI
Richard Carter
Good staff
CH
Christopher John
Helpfull