Bluemercury

Reviews 3

C

C Espinosa

Five stars for store service and product availability. The staff largely seemed knowlegdable and friendly the half dozen times Ive been in to shop. Zero stars for having been burned 3 times!! during my first session with a brow stylist named Dawn. Needless to say, I will not be returning to the spa. There is a reason you must sign a waiver. Everyone makes mistakes but burning a client 3 times is a signal something is wrong. Spare yourself the possibility of having to walk around looking like a victim of abuse after visiting their spa but do shop the store.

UK

Ukee Guo

Worst online customer service ever, refuse to refund with a delayed package ( one week late!) and shut you off from online chats, different reps tell you different things, when you ask to talk to their manager they refuse to even disclose the name, I cant believe this kind of customer service still exist nowadays

HE

Helen Currier

Excellent service. Product selection is impressive.