|Category:||Pet Supply Store|
|Address:||11833 Dallas Pkwy, Frisco, TX 75033, USA|
|Working:||9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 10AM–6PM|
Ive used the grooming service at another location and it was great. Brought my golden/spaniel mix to this location and they told me she looked more golden to them (prior store identified her as a spaniel, not a golden because shes only 25-30 pounds) so they changed the breed to golden, which increased the price $7. I reluctantly agreed since we were already there and needed the bath/haircut. Picked her up later and the hair was not cut as short as I like. The girl told me that since it was still cold outside she didnt want to cut it shorter. Seems they just want to up-charge where they can and force you to come back sooner by not cutting a short as you request. Need another bath/cut, but looking for a different place.
On 7/24/16, I took my two dogs (a Westie and a mix terrier) to have them groomed at this location. Please note that we have always used PetSmart for our groomers. As I picked up the dogs from one of the male groomers, he committed to me, "I dont know how you put up with this dog at home". I replied, "what do you mean"? He then stated that the Westie barked during his grooming. First of all, he is a dog. Second, he is a Westie. Third, you DO NOT make rude comments to customers who are giving you business.
They sent me a coupon for free cat food which I could not use right away because it was dated for the future with an extremely small window of dates to redeem. It expired on the 4th of July which I realized on the 5th when I took my 2nd trip there to use it. In the future, they should save money on postage and email the coupons that are essentially worthless unless you have no life and can get there any time.
Ive always preferred Petsmart and excited when I saw a store opening closer to home. I normally leave with a hefty bill but just had to leave empty handed after seeing those little flies that normally end up in the food bags, flying around on both the dog and cat isles. Afraid to purchase any treats or pet food. Now having to head to their competitors store.
The grooming office does bad haircuts, our full grown dog has been going there a year and they charged us for the first time an extra $7 for our dogs "unusual height" (hes a yorkie). The groomer shamed us in the store for our other dog being so matted. We will be looking for a new grooming office that actually cares about our pets.
We were getting fish and had to wait a long time (more than five minutes, less than 10) because they had a single guy working fish and he had been at lunch. He was very nice, though, and we were able to check out relatively quickly.
Signed up for some evening pet training just over a month ago and the trainer cancelled the first appointment then the next week when we met she wanted to tell me about her life story and not help with the dog. Never went back.
I like to place, the people are friendly and they have everything my dog needs. I had a problem with one of the trainers. I was late to a lesson and then she never called me back even after I called her again many times.
They did a great job but tried to charge us a higher price because they said our pet was a larger breed. The manager was kind and lowered the charge but said he would enforce it if we returned.
Were fast to acknowledge me and quick to assist. Item was placed in wrong price bin but they gave it to me for the lower price! Im a happy camper!
They offer a great selection of dental treats for my little kitties, they hate dental treats, but I have my ways into tricking them to eating it.
Not the largest PetSmart, but it surprisingly has a large selection of the brands I like.
Courtney Parker Sandhu
Love the store and the kitties they help get adopted through Furry Friends Animal Rescue
Check out the clearance in this place amazing deals with people always around to help...
Newer and smaller location. Layout is a bit different in terms of shopping isles.
Found a dead fish in their tank, probably was there for awhile, despicable!
Its your typical petsmart, though this one feels small and cramped.
Its the usual pets Mart. Clean and organized as you would expect.
Very nice site, wish they had a Banfield in this location though
Good deals if you arent picky about what to pick up for your pets
Alejandro Murcia Lamprea
Worst Schnauzer cut ever, its like a bulldog groomed my dog!!
Great staff!! Always very helpful with any pet needs!!!
Friendly staff. They always have my dog food in stock.
Angela D. McNabb
Small clean store,. Needs to keep more registers open.
Great experience with a little bit of a weird layout
Has all you need and convenient to drop by quickly.
Good prices on the Science Diet doo chance food.
Great service, helpful, knowledgeable advice
Great place for feeder crickets for geckos.
Good selection and good customer service
Great place for you and your pets
Everything I need for my babies!
Clean store in an odd position.
Good, clean, friendly staff
Like pets mart - very helpful
Small store limited selection
Beta fish collective.
Has what I need
Its a pet store