Category: | Pet Supply Store |
Address: | 12398 FM423 #900, Frisco, TX 75033, USA |
Phone: | +1 214-872-4905 |
Site: | petsenseonline.com |
Rating: | 4.3 |
Working: | 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 10AM–7PM |
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Maggie Phillips
I took my two pugs here for a bath, and nail trim. When I picked them up the groomer told me she was not able to cut my little boys nails. That he got aggressive and tried to bit her. I thought that was strange but believed her. After all he is a dog and doesnt like me to cut his nails but is always been okay with strangers doing it. As I was checking out the manager told me how great they were and said Lexi couldnt get Mr. Grams nails trimmed. She then told me she tried to help but he was nervous and they didnt want to scare him. I asked if he got aggressive and she said no but he cried and looked frightened. Now this sounds like my boy. My concern is why did the groomer lie. If she would of told me what the manager told me I would of said ok and thanked her for not putting him under more stress. Now Im questioning if she was mean to him and that is why he was so frightened when the manager tried to assist her. Also dont you think Lexi would of told her boss he tried to buy?!? I know my pups. If she would of told me my lil girl got aggressive I would if apologized and been embarrassed because well she can be a sassy lil thing. Neither of them has even bitten a stranger or had issues at a groomer. My lil girl can get carried away with playing to aggressively but has never broken skin or caused pain. Keep in mind she is a tiny pug only weighing 14 pounds. I will not be back and dont recommend this place to anyone.
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Leah Molidor
Ive had fantastic experiences at Petsense. The staff is friendly and knowledgeable. I adopted my cat there and have taken both my dogs for grooming. Shayla was amazing with them!
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laura washburn
Excellent grooming services. They have groomed our maltese and bichon.
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walter muzaurieta
Amanda the pet groomer was amazing with our boy Snickers.
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solodiamante Forever
nice place. great service