Pet Supermarket

Category:	Pet Supply Store
Address:	2501 FM423, Little Elm, TX 75068, USA
Phone:	+1 972-668-3621
Site:	petsupermarket.com
Rating:	4.2
Working:	9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 10AM–7PM

Location

Photos 14

Reviews 27

edwardsdeacon

I gave one star because I had to give a star to write a post. I walked into the store and there was a woman with a pet pig. All the staff ( four employees in total ) where by the woman with the pig giving it treats and petting it. All the staff looked up at me but not one person said hello, can I help you or anything. I went to the fish section I looked at aquariums and fish for 20 minutes. And still nobody asked if I needed help. The manager and one staff even walked passed me and into the office-twice each. I decided they did not need my money. I voiced my complaint with the main office via email and phone call and all I got was excuses or no response. Never will I spend my mint there and I hope others dont either.

Stephanie Weir

First visit I was greeted by a gentleman who was very friendly and helped me pick out some small animal bedding. Turns out the bedding is dangerous for small animals (not the fault of Pet Supermarket) so I returned to try to inform the staff so that they could warn people. I was NOT greeted but had to search down a couple of women who were quite busy chatting. I informed them that it is all over the internet that the bedding is killing peoples animals. I got a glare, "First weve heard about it" then right back to chatting. Quite rude. I dont think I will be coming back. I try to support places who care about animals.

Blu e

My visit to the store was great! Alex showed me around the store and helped me find the correct food for my miniature dachshund. He recommended some treats, that she now loves very much! Alex also helped pick out a toy that gave her hours of entertainment! The store was well stocked and had a great variety to choose from. Thanks to the good customer service, I will definitely be coming back for my pups needs! =)

Sydney Emerson

Went in for our first time today to pick up medicine to give our dog who is having trouble eating, walked in and wasnt welcomed and when we asked the staff to help us out only 1 lady out of 3 was willing to help us the rest looked at us like we were stupid. The beta fish didnt look healthy and looked like they were dying. The bunny looked depressed. Wont be coming back here

Lindsey Roberts

Great first impression. Attentive employees. Great selection. Nice big, clean store. They had the specific toy I needed when I couldnt find it locally at the other big box pet stores. Conveniently located. My new favorite Pet Store!

Gary Wiseman

Pet Supermarket has a good selection of pet supplies, but the real reason to shop here is the employees. They are all very helpful and go above and beyond.

Natasha Guernsey

This has become my go-to place for all things pets, cats, dogs, & fish. All of the staff has been friendly and knowledgeable every time I walk in.

Lindsey Testt

I love this store because they offer good discounts & the staff is so friendly! I really enjoy my experience every time I go in there.

Danny Weakley

The folks there are helpful and friendly. Customer service line helped to get the food we needed. PSM is the place to go.

Moon Leah

Friendliest group of people you will ever meet. However, Fish tank living condition can definitely be improved.

Chason Note

First time in today. The staff was knowledgeable. Remarkable. Customer service is extradinary. Im a customer.

Heather Robinett

Staff very attentive each time Ive been, and always sharing their personal experience has been helpful.