Category: | Pet Supply Store |
Address: | 106 N Denton Tap Rd #310, Coppell, TX 75019, USA |
Phone: | +1 972-906-8899 |
Site: | stores.petco.com |
Rating: | 4.4 |
Working: | 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 10AM–7PM |
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Betsy Allen-Manning, Leadership Speaker
Jessica Simpson, the General Manager, spent over 3 hours with me, walking me through every step of the process for getting a new puppy; making sure I not only had everything on my list, but she also educated me on how to use the items to raise our new pup more effectively. She offered her knowledge, her kindness and her empathy at a time I needed it the most....emotions were still high after losing our last dog just 5 months prior. She gave me names of reputable vets in our area, introduced me to her groomers and dog trainers and answered every question I had. Not only did I buy almost everything on my list, I signed up for the training class and plan to get my dog groomed at Petco as well. I have worked for Disney and as a leader in 5 star hotels for over 15 years, and I’ve found that it’s rare to see that kind of dedication to customer service. It was obvious Jessica was proud to work for such a wonderful company. The new Petco brand is making a difference not only in your profits, but in your people….and for that, I thank you. From the bottom of my heart…thank you and your staff for creating the above and beyond customer experience’ for people like me. Your loyal customer for life, Betsy Allen-Manning
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Sarah Sibayan Pathipphanith
Puppy training seekers: pass on this one. The trainer seems to be a sweet lady but there was hardly any training happening. Half of our hour session she spent chatting and pressuring us to sign up for whatever deals they were offering next month. Every week I had to explain what he already knew because she didnt remember or bother to take any notes. AND we were the only ones in the class! Granted, we were doing a lot of training at home. Our dog could already do all of the skills on Level 1 (sit, stay, down, rollover, etc.) Maybe she specializes in remedial training. We dont know. But we were expecting better. If you have the time, save your money and watch YouTube dog training videos and read books to learn basics.
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Ryan J Choi
They are the WORST!!!!!!. Because I brought a SICK FISH. And I brought the Sick fish in a cup. Like the Betta fish cup and the worker said, oh sorry we cant take it because the cup cemecial in the cup would mix. So I tell the worker that I used it (only for fish) and the worker is like,we cant take it. So now we have to wait tomorrow for another worker. Because that stupid worker said wait tomorrow for another. They are stupid,ugly,mean people who are not even close to being smart and correct
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Aimee s 360 Photography
Great service, fish tanks are always very clean. They have very good supplies of things I need for my fishes. Shannon is awsome! Great help and very knowledgeable about the fishes. Answers all my questions. Great job!
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SheepBowl
Dont buy animals from stores. Have yall lost your minds? Have u seen how petsmart stores and petco stores treat their animals? You might as well buy an animal from a shelter.
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Martin Baugh
We get our dogs groomed here and the staff is always professional to work with. They work as well with people as they do with our dogs.
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Isaac T.
I used to work here and its nice to be able to go back and see that the store is still doing great. Staff is very helpful.
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Paul Weiser
They always have the birdseed I want, people are friendly, hours are convenient.
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Jason Rodriguez
Super frendly has all the supplies need for almost every item. Very frendly staff
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Jon Purnell
Kind of hidden away. Good selection for most pets
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Linda Reyes
Love their selection for exotic animals!
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Bart Rogers
They always have my crickets.
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Paula Davis
Very nice friendly store.
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Lisa Cancelada
Great location.
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Shawn Davlin
Good selection