The Jewelry Box
| Category: | Jewelry Store |
| Address: | 104 W Belt Line Rd, Cedar Hill, TX 75104, USA |
| Phone: | +1 972-291-0223 |
| Site: | jewelryboxcedarhill.com |
| Rating: | 3.1 |
| Working: | 9:30AM–7PM 9:30AM–7PM 9:30AM–7PM 9:30AM–7PM 9:30AM–7PM 9:30AM–5PM Closed |
Location
Photos 21
Reviews 8
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Eric Scott
First of all i want to say that the jewelry box is A JOKE!!!! I bought a new ring which was two sizes to big and i wanted to take it down two sizes i dropped my ring off(April 17th 2017) the same day i bought it and i forgot to ask the guy how much it would cost to do the sizing of my ring so i call them about 1 hour later to ask about the cost and the guy ask me for my name and my ticket number which i provided. Now the person i spoke to said that they could not find a envelope with that name and number so after talking to three people the last one finally said "ok" i got it and that it would be a $45.00 charge so i said thank you and hung up.So the very next day i called to see if my ring was ready for pick up because i was told that it would be ready the next day so i called and soon as i got on the phone the guy told me that im sorry to tell you but your ring was stolen and that he had been trying to reach me (WHICH WAS A LIE) and that the police had been called and that they saw the video. Now can you believe that they told me that i would have to wait to for the investigation was over before they would do anything and i told them when i get there have my ring or my money so i go they wrote me a check and i left but something did not sit well with me i felt they were lying. So i went to the police station myself to investigate and they told me NO REPORT WAS MADE OR NO CALL WAS MADE about a theft at the store. SO WHATEVER YOU DO PLEASE DO NOT GOTO THIS PLACE OF BUSINESS BECAUSE THEY WILL STEAL YOUR STUFF AND LIE AND SAY THEY LOST IT. RATING IS A ZERO.
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Austin
-Excellent service; the repairs always meet our expectations. -They always clean your jewelry when they repair it, and they do a great job of it as well! -They are so nice, and its so great to see a local, non-chain business! There have been so many times where theyve quickly fixed something for us, and when we ask, "How much was it?", they respond "No charge." WOW! ☺️
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Stephen Cumming
Went in to have some watch batteries replaced. Their staff was very friendly and helpful. They had my watches running in no time. Definitely will go back when I have a little more time to browse. They do have a nice selection of diamond rings in different styles for both men and women.
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Nidia Barajas
Took my watch In so they could look at it they told me they would get back to me to let me know what needed to be fixed and how much after 3 weeks of calling and back and forth I told them I would pick it up it never got looked at. Dont waste yr time
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A Private User
This place sucks! Horrible, horrible customer service. The man who fixes things is a rude man. Save your money and your time.
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Lataya Parks
The worst place ever, they are Unprofessional. They argue in front of their customers.The old man is rude, just horrible.
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Reed Maynard
Ive had several different watches repaired here and I have always been 100% satisfied with the work.
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Jeremy van Cloud
Great place
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