Verizon Authorized Retailer, TCC

Category:	Cell Phone Store
Address:	228 S Blakely St, Dunmore, PA 18512, USA
Phone:	+1 570-955-5101
Site:	locations.tccrocks.com
Rating:	2.9
Working:	9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–7PM 10AM–5PM

Location

Photos 13

Reviews 13

Thomas Murrin

My father went into this store on Saturday, April 2 looking to upgrade his phone to the new iPhone SE. My dad has been a Verizon customer for years and was treated very poorly. Despite having the phone in stock, they didnt give it to him because they claimed they had to wait for some changes in his plan to take place. Interestingly enough, my dad was able to go to the actual Verizon Wireless store that day and get the phone immediately. Not sure why TCC had to wait a few days, but whatever. Beyond the cell phone problem, the sales person at this store pitched a tablet to add to his plan. Now, with my dad using an iPhone, you think theyd be smart and try to sell him an iPad? Nope, just some stupid Verizon tablet that is completely incompatible with my fathers current technology ecosystem. At first, my dad said no because he had no need for a tablet. Of course the sales person used a fun tactic of claiming to save him money to convince my dad to get the tablet. On his old plan, he was paying $150 for two lines. On the new plan with the tablet, he would be pay $115. The sales person neglected to say that he would pay $100 on the new plan without the tablet. Because of the sales persons persistence and my dad being naive, he ended up getting the tablet. After I convinced him to return it later the same day, the sales person said he would have to pay a $75 restocking fee for the unopened tablet. Avoid this store and go to Verizons official stores whenever possible!

Liz McNivens

My boyfriend and I went in to get him the Google Pixel. At first he was being helped by a woman but she then left into the back room and we proceeded to wait for almost 20 minutes just to see her come out with a coat on and leave. After 30 minutes of waiting someone finally helped us.

Nicole Barrasse

BE AWARE! This IS NOT a REAL/Certified Verizon Store!! They will scam you, give you their word and then take your money and run. Stay clear of this establishment, do not even do an upgrade there or go in for help.

Mark Hutchison

Sales guy was checking out and flirting with my girlfriend the entire time to the point it made us both really uncomfortable. We decided to go with another carrier all together because of it. Would not recommend

Matthew Comins

The employee here damaged my mophie case by trying to take it off the wrong way and proceeded to deny all responsibility for doing so.

Marina Nau

Great service. Helped me in a huge pinch. The wait to get service was sort of long. But that is expected with only two techs.

Lisa Ash

Left store because the 3 guys that where there seemed to busy to wait in me

ryan hubbard

Great place very helpful ask for Cory

Elozar Edelson

Not the best service

Jack Czaja

Very good service