Hyland Auto Sales

Category:	Used Car Dealer
Address:	1517 S A St, Springfield, OR 97477, USA
Phone:	+1 541-736-1111
Site:	hylandautosales.com
Rating:	3.4
Working:	8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM

Location

Photos 100

Reviews 5

Spencer Harris

I tried on two different occasions to purchase a vehicle from them, the first was about 3 years ago when at the time of talking we couldnt come to an agreement on price, i had cash on hand and was trying to see if theyd flex at all, so after the fact i went home and gave it some thought and decided to call them back to buy the car, and got an answering machine during "working" hours and left a message saying i wanted to talk, and surprise! I never got a phone call back. That being said i gave up until the need came for a mini van and had a family member that had purchased from them and things went pretty good for them, so i thought okay Ill give them another try.....had a car at the time that wasnt running but needed very minor work to get going again and told them Im tight on money but Id be willing to give it them for trade on a down payment, and i remember specifically it was Dave Hyland i spoke with on the first place, he told me he wasnt sure if they could do that, but come in the next day with title and wed talk, and i realize these are words coming from a random person with no reason to trust, but with witnesses to verify, the next day when i went in with my title he told point blank theres no way they could do that kind of trade(little missed detail, before i decided to lead him on when i knew i didnt have the cash, i made sure to tell him there was no way i could pay anything at the time and he still told me to bring my title in) and starting telling me i was "strong arming" him and that i was lying, at that point i knew there was no deal to be had and told him sorry for the confusion and that when i get the cash up Id like to come back, well that wasnt good enough, so he literally turns like a big ball headed baby sitting in his chair and starting pouting...some of the most incredible immaturity Ive ever seen in a place of business, so i turned looked at my wife and said lets go.....month later on the dot i get a phone call from one of there sales reps and no joke mid sentence he stops and goes "so lets see why am i calling you again? " once i reminded him his response was "yeah you should get that sold then come talk to us." If youve read this far, bless you. My point is quite frankly Im sorry if you ever have to deal with them, cause either theyre gonna know youre zero bs and not try you, or theyre gonna head slap you hard before they "treat you good."

Krystle Trammell

This place is the biggest joke ever! Was lied to when we went down to sign the papers that if there was a problem with the car bring it back and they would work on it within warranty. They are great at fixing a car to get it sold. With in 2 weeks we had to take the car back twice. We have had to take the car multiple times to another shop to get it fixed for transmission issues as well as the car not using the appropriate amount of gas and a few other things. With all the money we have put in the car already it would have been paid off. We were originally told after we made $2000 worth of payments we would be eligible to upgrade cars, this was also confirmed after the second time we took the vehicle down to have it fixed. I called about a week ago to let them know again that the car was acting up and to see how close we were to upgrading was told we had to be under $2000 owing. I advised Patty that we were not told that and her response was that NO ONE would say that there. Well we were told that and even the girl that transferred me to Patty had confirmed. So yet again another hassle. Today I called because I am fed up with all the issues we have been having and requested to speak to a manager. The call was transferred to Dave Hyland and his response after explaining the situation was that it is a used car it is going to require maintenance and lectured me on the responsibility of owning a car. I advised him that I have never put into a car that is used the amount of money I have had to put into this car and I have had much older cars. He then said I can schedule an appointment to have the car looked at, so spend even more money when I advised him I will be contacting an attorney. I should not have to put more money into a car that was purchased in September. Seems really unreasonable to spend $7000 from then until now to keep a car running. I was brought up to work on cars and keep them maintained I dont need lectured. The car has been kept up but I am tired of pouring money into a lemon. Go elsewhere you will keep pouring money into a car if you buy it from here and they will lie to you as well.

Katie Hall

DO NOT BUY FROM HYLAND My sister bought a car from them almost a year ago and has been DILIGENT on making her payments. They have starter blockers and GPS systems in the cars that dont get removed until you own the vehicle. A while ago, they decided to stop her starter from working, leaving her stranded saying her paymebt was over due, when it was not! Then recently, the owner randomly showed up at her house unannounced and yelled at her saying he was going to reposses her car if she didnt change her insurance. She had the same required full coverage policy she had when she got the vehicle and they were ok with it then, but not now... these guys are crazy and theyre liars and scheemers! Their cars are JUNK and way over priced!! Save yourself the trouble and go with someone else!

Sascha Craycroft

One star is being generous. Got a truck from them that started falling apart right from the get go. After a year of paying on it I made them an offer to lower the payoff amount and wipe the rest clean if they received $2500 cash in one shot ( way more than it was worth). They agreed. So I traded the truck in, they received the $2500 from the dealership and now theyre not living up their word and our trying to collect more money and falsely reporting on my credit. Have sent two letters so far about it and havent received any response. Word of advice, find a different place to buy your next vehicle. There are plenty of others around the area

Robin Crabtree

Hyland auto sales has been really good to me. I have had a lot of things come up since I bought my car. They have stuck by their word and helped me numerous times. Two weeks after I bought my car it needed a serpentine belt, they changed it free of charge. Recently I brought the car in because it had overheated and not only did they fix the problem but they financed the repair costs. I would recommend them to everyone who needs a car. I have had my car a year and a half and it has only broken down one time. Thats pretty amazing!