Category: | Used Car Dealer |
Address: | 1300 Main St, Springfield, OR 97477, USA |
Phone: | +1 541-603-2277 |
Site: | oregonautogroup.com |
Rating: | 4.5 |
Working: | 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 1–4PM |
SA
Sarah Beers
Rating 1 star because when we purchased our truck we also bought a very expensive warranty and were told to bring the it to them for the warranty work. We waited for about 2 or more months for them to get back to us on warranty claims for 9 different issues the truck had.. some of them existing when we purchased the truck. In total, we have left the truck at their shop for 1 full month in the last 7 months weve owned it. And the only thing thats been fixed is brakes & a tail light housing. We were very upset that after the most recent 2 weeks they had it, only 1 small issue was fixed. The truck has multiple existing safety issues such as malfunctioning windshield wiper motor and speedometer, both of which they said they fixed but did not whatsoever. And because we were upset, we got told they wouldnt deal with us anymore. Very unprofessional and we absolutely would not have purchased through them, or bought an extended warranty had we known it was only going to be a hassle. Even though theyll work with bad credit, I wouldnt purchase through them unless you take the vehicle to the brand dealership and get a used vehicle inspection. Its not worth all the trouble youll go through later.. currently looking into getting a lawyer to look into lemon laws. & also, their ratings are not accurate because most of the reviews or 5 stars, are put in by their own employees.
KR
Krista Hyatt
First off, I want to say I was less than responsible when i was younger and ruined my credit (same goes for my husband). We have been working on improving our credit for the last year now. We knew when it came time to look for a 2nd vehicle, that it was still going to be a challenge to get accepted for a loan. In the past we have always had to use something for collateral or borrow money for a down payment. We came to see what Dan could do for us. He was not only a nice, genuine guy, but he had that 2nd vehicle for us AND got us a loan without collateral for the amount down we wanted to pay. Thank you Dan!
HE
Henry Duryea
Oregon Auto Group was fantastic. They treated us well, were flexible and dependable and very concerned about good customer service. They helped us with financing when other dealerships wouldnt. They went above and beyond to give us the most money for our trade. Very pleased we chose Oregon Auto Group and will be recommending them to everyone we know!
CY
Cynthia Haney
Nice staff and great customer service. Definitely had the caring family feel to it. They cared more about getting me into what would work for me rather than selling me the most expensive vehicle. You can tell they really care about their customers and the community. This is the go to place if you want a quality vehicle and honest customer service.
LI
LilMiss PlantLady
Fair pricing, friendly staff. Was able to bring the whole family to shop for our new family rig. They had a kid-friendly spot inside with refreshments.
MI
missey jane
Awesome experience, with honest sales people, courteous staff. And Dan went above and beyond to ensure my daughter was financed for the car she wanted.
AA
Aaron Hargis
Super great service, management made it a point to take care of us and get us the loan and car we wanted. Highly recommended.
QU
Quintin Kreth
Bought a great car here with great customer service. Id recommend them to anyone!
XI
xImmortalArmyx
Great people and very helpful. Bought my first car there today.
AM
Amanda Oleson
Fair And honest