OfficeMax

Category:	Office Supply Store
Address:	2580 Timber Dr, Garner, NC 27529, USA
Phone:	+1 919-661-8950
Site:	officedepot.com
Rating:	3.5
Working:	8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 9AM–9PM 11AM–6PM

Location

Photos 33

Reviews 21

Jonathan Wade

Dont use them to send faxes! I had an employee of mine send out two faxes. They were each 40 pages. Office Depot says that they had the fax price posted. They did. (It didnt say per page, though). So she assumed it was per fax. So the cashier went and got the store manager because he thought the same that was high. Long story short my employee paid $161.39 for 2 faxes. So I called a lady who was the Manager on Duty, she proceeds to tell me that my employee needs to pay more attention and if she had questions then they should be smart enough to ask questions. Glad Office Depot is in the business of telling me as a customer that my staff needs to pay more attention. I called my telephone provider. They said the total cost to sent that fax shouldnt cost more than .50 cents. Its like placing a long distance call. Obviously, 800 fax numbers are free, local are generally free. This is Price Gouging! If that is the price for faxes, I hope I dont get a consultant fee from the Manager on Duty for how to hire my staff.

Donna Nellis

This store is awful. Customer service is terrible. Ordered a print job online, received an email and text stating that my order was ready for pickup. Got to the store and the lady at the print desk said that she didnt have an order for us. After giving her the order number and completion confirmation she said that she had multiple people helping her yesterday and they probably closed the order without printing. She then said that we didnt attach the document. Went home resent the document and printed the receipt to show her that the document had been indeed been attached to the first order. Her attitude was unfriendly and unhelpful. She acted as if we inconvenienced her. We still had to wait for the order to be printed and then the quality was poor. It was a booklet for my childs school project and it wasnt even stapled straight. I will not use this store again.

Tokiko Waters

I went to this store to buy this particular printer that on sale online at Office Depot but I discovered that I walked into OfficeMax. However, the salesman, Michael showed me exactly the same printer, and he matched the Office Depots sale price and also he honored the Office Depot discounted coupon that Id printed out. What a great service! Moreover, after I tried out the printer I encountered a problem, they also resolved it right away in a friendly matter. And the few days later, my pc had a problem. I took in to the store, David and another young man, found the source of problem. I am sure it took at least 4 hours to solved the problem with no charge to me. You will be very much satisfied shopping at Timber Officemax!

Magen Dickson

POOR SERVICE KEVIN! Called and before I could finish asking my question, I was transferred to another department. After waiting over 2 minutes, I hung up and called again. The same guy (KEVIN) picked up and told me to "hold on" and transferred me again without listening to what I fully needed. After another long wait, I hung up and called again and told him not to place me on hold again. He blame me for not waiting long enough. Told him I was going elsewhere and immediately hung up on me.

Andrew molina

Nice location and everything seemed in stock and clean. However when asked for the help the associate didnt bother to help look for item nor did he assist me with trying to find it online or order it. The associate at the check out was nice when I left.

A Private User

Matt Tunney and the staff are very helpful and attentive - this is a great place to shop for office supplies. In case you didnt know, they refill ink cartridges while you wait now.

Ralph Strickland

Got some two-sided printing done - a little pricey, but the quality was good. Several employees, in other parts of the store, seemed to be distracted by mobile, hand-held devices.

Ricardo Cobos

today I had to return an item that I bought last week and Terry took it back even without a receipt! Service like that is why you buy in the store instead of online!

james johnson

the worst customer service i have ever encountered. good luck getting any help from their staff, they act like they are doing a favor when asked for help.

A Private User

Had a big print job at the end of the day due to our office printer malfunctioning and Kelcey took great care of me. The service here was great.

Matthew Goldie

Easy in and out. Shelves were stocked and organized. Found what I needed quickly and was out the door in minutes.

A Private User

Took my camera back for full cash refund withpit a receipt; just used my credit card and common sense!

Estrella Torralba

Sales associates are very polite and helpful. I will definitely be shopping here more often!

A Private User

Just got several reports for my job printed here and they were fast and professionaly done

Sherie Powell

Customer service has went downsince last time I was here