Office Depot

Category:	Office Supply Store
Address:	3727 Oleander Dr, Wilmington, NC 28403, USA
Phone:	+1 910-392-9013
Site:	officedepot.com
Rating:	3.4
Working:	8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 9AM–9PM 10AM–7PM

Location

Photos 42

Reviews 31

Kathleen Anthony

This review is for Casie in the printing department and it is long overdue. I got married on June 7th, 2014 and it was absolutely perfect!! Part of that perfection was thanks to Casie. About a week before the wedding, it occurs to me that I have yet to have programs made for the wedding. We wanted a certain style and color and a friend suggested Office Depot. My mom went and met Casie and came back and told me there was a woman who was sure she could match what we wanted. I was unsure but the next day we went and met with Casie and from start to finish she was incredibly helpful. We wrote up a design in which she was able to use to communicate with ODs graphic designers, she sent us a proof, and within 48 hours we had programs. Casie - thank you thank you for all of your help.You are great at your job and the next time I have any kind of print job I will be back to work with you!! We got so many compliments on the programs- they were a huge success!!

Lindy Ford

I just got off the phone with what sounded like a 16 year old manning the copy center because no one else was around. She said that there would be no one coming in the print center that knew anything until the weekend. It is Thursday! I asked for the manager and she finally came to the phone.She was apologetic and said that their copy/print staff was sick. The first employee gave me a false name. What in the world? I think a regional manager needs to get hold of this store. I was going to place a large copy and print order. . .going to Staples.

Ian Nova

I literally came into this store to buy a single folder. They had a desk on clearance for $65 and it was the very last one in the entire company. I was thankfully helped out by an employee named Alejandro. He acts like real person and treats me like a regular guy. WHICH I WOULDNT HAVE ANY OTHER WAY. The disk was just centimeters too big to fit through my hatchback door so Alejandro had to take it apart a little bit to get it all in. Alejandro is super! Hes got you.

Ryan Fonville

The computer sales people dont know anything about computers, the cashiers and manager are super strict and rude about deals. Even tried to not let us get one of their sales items because they thought we were secretly with the person in front of us. All the good deals are either gone, impossible to find. Save yourself the frustration and go to staples or office max, this store is the worse. I refuse to go back

ChillingWoW

The customer service was terrible at best. Waited for over a half an hour for the associate to locate an item in the back. A manager had to go and assist him after he spent that much time on his own. They both returned to the front offering no discount or anything. I later returned home only to find it was the wrong item. Definitely just a personal problem- I know. But heres my reveiw.

Nancy Stevens

I would enter a negative number of stars if possible. The "service" in this store is awful. Employees could care less about the customers. I have had two consecutive bad experiences with the folks in the copy and print area and they are unapologetic and rude. Im done with second chances. Will gladly pay more to go elsewhere rather than deal with the incompetent people in this store.

franklin Bryant

Had a lot of questions on getting the new software of QuickBooks there is a staff I forgot his name but he is tall and he was able to help me pick out the right quick book software without doing a whole lot of comparing and selling things I didnt even need great place to get the right stuff the first time highly recommended folks if you want to get your office well-managed

Jacki Davis

Normally there is a long wait for something simple. They ship for the Postal Service but they dont have fragile stamps or tape for the priority boxes. The workers are friendly they just need a better customer service system. It makes no sense to wait 15-20 minutes for something that takes 5 minutes tops. I have never been here and didnt have an extended wait

phantomspaceman

Excellent customer service in a simple storefront. No eye-searing fluorescent flood lights and always willing to help you get the best deal you can on items in the inventory or online. Just remember to inspect anything you buy for damage before taking it home. If you dont mind a nick or scratch on something you can get a decent discount.

Tom Curley

I asked where an item could be found. I was told "maybe over there" and was pointed to a certain area. I searched for another 15 minutes and could not find the item. I asked another employee and was again pointed to a completely different area of the store. Again no one offered to help me find it.

Preanna Johnson

The shipping department is awful, I guess I went on a day the person who was working the section was completely awful. Everything was disorganized, the lady named Caitlin completely ignored me, people kept jumping in front of me. Very unfriendly and very unprofessional. Beware if she is serving you.

Laura Caporino CIM

I dont normally review stores but have to say, I really like Office Depot. Their site is very easy to use. Their on line chat is quick and very helpful. I enjoy the rewards and like that they donate 5% to the school of my choice. Also next day shipping is a big plus!

Michael Pistner

Copy center was fairly busy with all different kinds of jobs but Kristen was calm and very efficient and friendly and my job was done exceptionally well! Prices on the labels were a little high but other than that it was great!!

Alex Lepkowski

Sakiras customer service was above and beyond. I went to print postcards, and she was very helpful and made sure the final product was perfect. Thanks for a great printing experience, I will definitely be back!

alwalshe

Couldnt get any help finding what i needed(the associate just pointed to a sign in the back of the store)... im a lil biased because I think the Elf hats are degrading and weird!

Lynette Lucas

Thank you Bob (manager) for your great customer service. I had an issue with a task chair recall and he was very helpful. I will definitely be back to this location.

Yarrow Carmichael-Rice

I only go to Office Depot if I have to. The prices are higher than Staples, they seem to have fewer options and the atmosphere is a little on the depressing side.

Ethan Welch

Alejandro was fantastic and incredibly helpful. Bought a new printer, cartridges and some supplies. Thanks for making it an easy process!

Fefe Duran

Well stocked with a great selection. Staff is a little, on the bad side but nothing to truly complain about.

Stephanie Serfass

Typical office supply store. Well stocked. Friendly service. Clean and uncluttered.

Lance Rosenberger

Slow service in print area. 4 other employees walking around but dont offer to help

chris hamby

The section I was in was depleted of inventory. Great location though

Edward Huber

the folks at the copy center are always super helpful!