Category: | Appliance Store |
Address: | 1903 Sam Rittenberg Blvd, Charleston, SC 29407, USA |
Phone: | +1 843-531-5140 |
Site: | plugsappliance.com |
Rating: | 4.2 |
Working: | 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–5PM 9AM–5PM Closed |
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Jack Ferguson
We did a "facelift" on our 30 plus year old kitchen. We went to several appliance stores in the Charleston area and decided to work with Plugs. We got wonderful information and suggestions. He spent most of a morning going over all the different options. We purchased a built-in oven, microwave, warming drawer (part of a promotion with the manufacturer that they told us about), cooktop and hood. We later had a surprise issue with our vent system which was discovered during cabinetry and they personally came over to assess the issue and make recommendations. Their installers were great. He also was able to recommend some local craftsmen and technicians that we used and liked. We had a great experience with this company and have already been recommending them to our friends! Also, in dealing with Plugs Appliance Center we found out that the company is locally owned!
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Trip Lauber
I stopped by Plugs to look at Bosch dishwashers after going to the big box stores nearby. If youre looking for a local shopping experience this is a good place to look. The salesmen made me WANT to buy an appliance from them. I found that baseline pricing is relatively constant regardless of where you buy. The difference is who is running a special on the appliance you want and who has free installation at the time. That said, be sure to ask for the final price including any delivery and installation charges. I rated Plugs 4 stars based on the limited promotion availability compared to what I found elsewhere. I also did not care for the argumentative nature of the conversation when I discussed promotions at other retailers.
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Stuart Godfrey
Horrible customer service. $9K fridge sat for 1 1/2 months and they could never tell me when it would be installed. Once installed, I have been waiting almost 2 months for them to correct fridge door that was mis-aligned when it was installed. They also scratched my hardwood floors. I will never buy another thing from these people. My experience is that they are arrogant and do not appreciate their customers.
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Katharine Fickling
Thanks to the helpful staff at Plugs Appliance in West Ashley, we were able to get the appliances we wanted and to come in under budget! The staff was very knowledgeable and friendly and we would and DO recommend them to everyone! Thanks, again, yall!
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Katie Case
Brad was a huge help picking out appliances for our new hoyse and stayed well past closing to explain the differences between brands and designs. He saved us a TON of money by matching prices of Lowes Hardware and dicounting everthing he could.
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Richard Douglas
Good selection of quality appliances. Great delivery & installation services. We bought a clothes washer & a refrigerator a few months later. Very happy with everything.
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Lovely Chelli
Really nice showroom. Good pricing as well.