Category: | Appliance Store |
Address: | 1518 Ashley River Rd, Charleston, SC 29407, USA |
Phone: | +1 843-556-0917 |
Site: | wholesaleappliancecenter.com |
Rating: | 3.8 |
Working: | 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM Closed |
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After purchasing subzero, viking stove, 3 dishwashers, 2 wine coolers, 2 washer and dryers, 2 ovens, ice maker, etc. several years ago, my ice machine no longer worked so I ordered a new one which they installed and delivered. It never made ice so I called them and they sent Elite appliance repair person out to repair it. Brand new machine needed a part so I waited. New part was installed and still didnt produce ice. They came out again and couldnt fix it and said they needed to order a different part. I waited again... Called Appliance warehouse again and spoke with many sales people and finally talked with the Manager, Tim. We agreed they would pick it up and fix it on Monday this week and NOBODY SHOWED UP! Waited all day, and called Tim but he was unavailable, left message, never called back. Called again next day and Tim said they would be out today with a new ice maker. NOBODY has shown up so I called again and was told by salesperson that they would deliver it on Friday! Salesperson could not tell me why they didnt show up Monday or today. I asked to speak to Tim and he was unavailable... two sales people have taken down my phone number for Tim. They said they would leave him a message. At this point, I felt it was necessary to write a review. I have spent thousands $ with this company and this is how their customer service works. Five days of waiting and being available for repair and delivery people and still a defective ice machine.
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Nichole Terrell
Recently moved to the area and we needed all new appliances for our new home. After looking at a few places, we came across Wholesale Appliance in West Ashley. They had exactly what we were looking for at a price that worked for everyone. Lynda helped us from start to finish with our purchase, even calling to follow up after delivery and make sure we were satisfied. We also had the pleasure of meeting with the owner Mr.Corbitt, sure is nice dealing with a hometown company that is family owned. I highly recommend this company and would refer people to them in a heartbeat. Great company and great people!!! Thanks for everything.
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Marc Anderson
Wish I would have read Yelp reviews. I also had a terrible delivery experience. They were extremely late and then delivered a broken dryer. They either didnt test it prior to leaving or just didnt tell me. When I figured it out the next day and called to get it fixed, they told me to call the manufacturer. I left several voicemails with the owner Tim Corbett with no response. My suggestion is to go learn about appliances from WAC and go buy them from Lowes or Home Depot as the prices are comparable despite what WAC will try to tell you. And if/when you have a problem, your more likely to get someone to help you out.
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Beth Hayes
Bought a new washing machine here. Staff is well educated about their products. They are the best appliance store I have ever used. They have a great delivery and installation service. They moved my dryer and even changed the side that the door opens up on to make my laundry room more efficient. They could have sold me a far more expensive washing machine but instead made sure I purchased what was truly best for me. Financing was quick and easy. Ill never go anywhere else when it comes to appliances.
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Michael Lehane
Terrible retailer. Theyve worked hard for their D- rating from the better Business Bureau. We ordered an $1800 refrigerator and had two defective models delivered. With the second WAC acknowledged it was defective but refused to take it back. In effect they said, "We would rather stick you with it than argue with the manufacturer." I intend to pursue them for return of my $1800 but shouldnt have to be put to this trouble. Stay away from Wholesale Appliance Center, LLC
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Brook Lyon
We have shopped at Wholesale Appliance for years and they have great prices and great service. We recently purchased a number of appliances (washer, dryer, dishwasher, stove, fridge and ice maker) for a property we were renovating and they made sure we had everything on time and in great working order. Delivery was prompt and when scheduled. We really appreciate Wholesale Appliance.
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Jeffrey DeDay
I recently purchased a GE Wall Oven from Lynda at Wholesale Appliance. Lynda was very knowledgeable about the product and answered all of my questions. The price was right and installation cost was reasonable. The technicians did a fantastic job of the installation. I highly recommend Wholesale Appliance and will use them in the future for any appliance purchase needs.
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Joann Waller
Recently purchased a microwave and fridge. I shopped around and was surprised not only did their prices beat Lowes I got the added bonus of shopping a local family business. They were knowledgeable about the products and the excellent customer service is why I will keep coming back in the future.
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Paige Brown
I built a new house and visited servel different appliance stores and fell across this place which happened to be the oldest family owened business in town and they where great everyone was so helpful and knowledgable.... I definentley recommend this place. They make you feel like family.....
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Kelly Kanapaux
Had a great experience with them. Major renovation meant replacement of all appliances. Got a great deal and wonderful support from Dusty, and timely and professional delivery from the crew!
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Tom Salisbury
They are very very nice when selling. If you have problem they can care less. They are happy to give you a phone number to call. Ice maker went out twice and now horrible noises.
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Laura Schroeder
We were very impressed with sales and installation. Honest, no hard sell, really listened to our needs. Installation was reasonable and fast. Would definitely go back!
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Brian Cooper
I was very happy with my appliances for the new house. Smooth transaction, fair prices and prompt delivery. The sales staff was also very helpful, thank you Lynda.
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john gradick
Had a small malfunction. Got with Tim the owner on the phone personally to handle the situation. Good guy cares about his customers.
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Chelynne Christophersen
Friendly staff and inexpensive appliances! They also offer layway and delivery! Awesome store!