MDC Bookstore - Kendall Campus
| Category: | Book Store |
| Address: | 11011 SW 104th St, Miami, FL 33176, USA |
| Phone: | +1 305-237-2361 |
| Site: | miamidade.bkstr.com |
| Rating: | 3.4 |
| Working: | 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 9AM–2PM 9AM–2PM Closed |
Location
MDC Bookstore - Kendall Campus: A Comprehensive Review
Overview
MDC Bookstore at Kendall Campus is a specialized book store located in Miami, Florida. It primarily serves the student community by offering a variety of academic books, supplies, and merchandise. The store has a rating of 3.4 and operates from 8 AM to 6 PM on most days, with varying hours on weekends.
Customer Reviews Analysis
Quality of Service
The reviews indicate a mixed response regarding the quality of service. While some customers appreciate the helpfulness of the staff, others have had less than satisfactory experiences. Issues such as understaffing during peak times like the beginning of semesters have been pointed out.
Availability
The store seems to be well-stocked with curriculum books and other academic supplies. However, there are complaints about the store's operational hours not being consistent with what is communicated to customers.
Pricing
The general consensus among reviewers is that the products are priced at a premium. This seems to be a significant concern for many customers, especially students who are often budget-conscious.
Products and Services
The store offers a good selection of curriculum books and also has merchandise. However, some customers have expressed dissatisfaction with the store's refund policy and the availability of certain books.
Staff
Staff performance appears to be a point of contention. Some reviews praise the staff for being kind and helpful, while others criticize them for lack of knowledge and professionalism.
Location
The store is conveniently located on the Kendall Campus, making it accessible for students. However, no specific comments were made about the location in the reviews.
Table Summary
| Aspect | Positive Reviews | Negative Reviews |
|---|---|---|
| Quality of Service | Some | Many |
| Availability | Moderate | Few |
| Pricing | Few | Many |
| Products & Services | Moderate | Some |
| Staff | Some | Some |
| Location | None | None |
Additional Insights
The store is particularly busy during the start of semesters, which seems to be a challenging period in terms of staffing and service quality. It is advisable for students to plan their visits accordingly to avoid inconvenience.
Photos 10
Reviews 14
JO
Joseph Souchak
Most of the products offered are at a priced at a premium but I guess that is to be expected. To me the biggest offense that drives me into a rage if I dwell on it is that they make you put your backpack and large purses into a community locker in the front of the store with no supervision. I honestly would never buy anything to support this store except for the fact that you have absolutely no choice for some of the MDC custom publications. The employees work for peanuts apparently but do a fantastic job in regardless, theyre helpful and the store is keep very well. The store is still infamously understaffed on the opening weeks of any semester.
YA
yaime gonzalez gutierrez
Do I have to give even a star??!! Worse experience with their staff , the mess up the whole time with you and your money. They have no idea of what they are doing. Right now they are making me pay for two same books at the same time even though this their fault ,since they did not cancel the one they did not have !they dont even know their own hours! Its is a nightmare to deal with them!
AN
AngisBubis
Horrible place to deal with. I called this morning at 8:45 am and was told they closed at 9pm today. Now read the sign and that is only on Thursday. The employees may get paid pennies, but they cant even answer questions. Never spending money here again!
HE
Henley Garcia
A place where you can get your school stuff required from professors. It can get really packed during the beginning of every semester so keep that in mind.
DI
Dianelis Montalvo
This Store is the worse store to buy Anything or to get refunds. Students should not spend there money at MDC Kendall Campus.
SA
SADHNA SEUNARINE
The employees know exactly what they are doing and are extremely kind and helpful
LE
Leidy Ponce
Regular bookstore. It is easy to find your books, great staff ready to help.
MI
Mickey Pages
They are severely understaffed for the big crowd heading back to school.
SE
sebz
very understaffed and employees are lowkey annoying
FA
Fabio Ferrer
Good selection for curriculum books
PE
Peter Woodman
They have amazing merchandising!
JO
John Kendale
Excellent help in finding books!
JU
Juan Del Rey
Too expensive yo
LL
LL Diaz
Expensive
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