University of Miami Bookstore

Reviews 9

NI

nikki wiss

THIS STORE IS GREAT, THIS IS ONLY A REVIEW ON TODAYS POOR EXPERIENCE. I have always had a fine experience at this store, I attended UM and my family has an entire wardrobe from this store. Today, my family bought a few hundred dollars worth of merchandise and my father, forgetting my mother had a gift card, brought the credit up only after he had completed the transaction. Yes, inconvenient... however, all the girl needed to do was return 1 item that came to more than the credit and then check him out again. Instead, she acted as though it was the hardest task in the world and tried to dissuade him from using it essentially, by telling him repeatedly that she would have to return everything and do it again. So, she did that. Then, the funny part is that my mother went back in to return an item and the cashier was telling another employee what a hassle she just had to deal with with my father!! My mom didnt want to humiliate the girl by saying anything, so instead she heard her recount the entire story, as though she did so much work (she actually called the manager to do the transaction for her, and told her to "have fun"). She should have returned one item more than the credit of the gift card and should learn customer service. Other than todays experience, love this place!!

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ST

Steve Pierre

With the recent renovations, the campus bookstore has truly evolved into a really great shop for apparel, accessories, tech, and of course, books. Theres also a post office hub inside which makes buying and sending items a very easy process. Prices seem to be a bit better than before. Always worth checking out once in a while, especially for items on clearance.

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JE

Jenn Mori

The prices actually disgust me, but besides that Ive had no problems there. I would look around a bit before buying anything directly from the store, but its convenient when you need some supplies since theyre right on campus.

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MA

Mackenzie Smyth

Markups are high, but I get it, you pay for convenience. Whats bad is customer service. Ive seen five people about returning one text book and still no help.

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CH

Christopher Martinez

A great place with great people there to help you where you can find everything you need. By the way 4 of your 6 photos are wrong.

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YO

Young J

Go across the street if you want better deals on school merchandise or textbooks

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MI

Michael Croly

Overpriced school supplies, just head to target

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ED

Eduardo Aguilera

Good place to Reed a book

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QI

Qinglin Wang

Insanely overpriced

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