Category: | Used Car Dealer |
Address: | 5387 Butler National Dr, Orlando, FL 32812, USA |
Phone: | +1 866-795-8168 |
Site: | hertzcarsalesorlando.com |
Rating: | 4.2 |
Working: | 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–7PM 9AM–6PM 12–5PM |
PA
Patricia Iraurgui
After beginning the paperwork for my FIRST NEW CAR my salesman rushed me, telling me that if I didnt beat another woman back with my documents she would get the car (You would think after signing papers that the car is well on its way to being yours, apparently not at HERTZ). The car had a bad clutch. They referred me to pep boys who told me that my car had a computer problem and that hertz would have to fix it. Hertz told me "nope. We dont do that. Go TO a ford dealership. They wont charge you." Now if that sounds too good to be true, its because it is. Of course the Ford dealership wanted to charge me. After wasting several days on this, the manager at Hertz told me to give Ford their number and that they would take care of the costs (Its under warranty, so dont think they were doing me any favors) and of course Ford wanted some sort of document or proper way to bill them. After hassling with the Ford dealership they said that they would charge us and that we would have to go back to Hertz to get it reimbursed and we agreed to it, because we understood that they couldnt work on a car without guarantee of payment. WELL, turns out thats not whats wrong with my car anyway. And this is all besides the fact that they didnt clean the car before selling it to me and they sold me a car with a nail in its tire. So thanks for all the headaches, hertz. Wish I could give you 0 stars.
SA
Samm Epstein
Robert was our salesperson and we had an incredible experience. We bought a 2013 Toyota Prius for an excellent price, and were not once feeling forced or pressured into the sale like many dealerships will do. Robert let us take the car out for a test drive on our own and we had it out all day.. we brought it to the Toyota dealership to get inspected and it passed through with flying colors. They told us that the car was in excellent condition (for a great price!) and they said buying used cars from Hertz is a smart move because they know how well Hertz takes care of all their vehicles while they are rentals. Hertz does regular maintenance on cars, where other previous vehicle owners may not, especially if you dont know the cars history. Hertz also has some necessary fees in addition to the sticker price (tag, title, registration, taxes, etc.), but not as much as a regular dealership would charge. We are financing our car at a very affordable rate and Hertz helped us through it all every step of the way... NO stress at all for us, unlike the stressful experiences of stepping foot into dealerships to look at cars. Honestly if youre shopping for used cars, buying from Hertz Sales is a great choice. We really lucked out! Thank you for our amazing experience.
JA
Javier Moncada
On 5/20/2017 I went to see a vehicle that I was interested on at the location, I checked in with the sales person, I asked for the vehicle that I wanted to test drive and he said... the so and so car quoted by $$$ and I said yes, that is the one, I then test drove the car and came back and I told him that I wanted to purchase the car and that I was willing to pay part cash and part credit ( I was already approved by Capital one)...then the price changed in a matter of seconds increasing it by $1300, today 5/23/2017 the price was reduced again by $1000.00. I wonder if they use this to bring customers in. I told them not and walked away....just by using this kind of tactic I can tell how honest the people working at this location are.
RI
Ricardo Marmol
Bought a car from them about a month ago, and I could say it’s the best buying experience I’ve ever had. They had very professional service with us and most of their cars have a great deal on them. They did everything they could to provide us with the best experience, no hassles at all and every single part of the paperwork was completely explained to us. The Rent2Buy program made our buying really easy, we picked a car and could test it for 3 days to make sure it was what we wanted, and so it was. Jasmine was always available to us and every time I had a question I just called her and she always was ready to help. Would recommend to everyone... 10/10 and keep it up hertz!
MA
Matthew Aviles
Hertz is great! We drove down from Jacksonville to visit another dealership that ended up not having the car they told us they were holding. Drove over to Hertz and had a great experience. They were friendly and took care of us quick. If you are considering going to Off Lease Only, dont believe all of the fake reviews online (they make you leave a review before leaving with the car, with the sales person right infront of you). Instead, go to Hertz and have a much better experience.
MI
Michael Carty
I called twice after putting in a credit application. Both times I was rushed off the phone saying that someone else would call me back. I never got a call back from anyone here. Im glad I didnt drive down from Jacksonville if this is the level of customer service expected.
BE
Beth Wiemann
Very friendly, no hassles, no pressure. They were even able to accommodate me while working through the last of the red tape from the insurance company. I got exactly what I was looking for at a great price.
CA
carmen melendez
Los mejores carros con garantía del fabricante, los tiene Hertz, a los mejores precios.
VI
Victor Lopez
Great place to buy a car. The sales staff is very helpful and knowledgeable. The management staff took very good care of us with the purchase of our vehicle.
JO
Jovan Diaz
Please if someone is interested in a specific car and you sold it to another costumer at least notify that is sold!!!! They waist my time!!!!
MA
Matt Mitchell
Not very user friendly. Stopped by office but you really need to schedule car trials via phone or online. We decided to shop elsewhere.
KN
Known Unknown
Bought a car for my kid in high school then back a month later and bought a car for myself. Great group of guys who work the.
FR
frank haynes
Do yourself a favor and buy a new car. This place is no better than a buy here pay here.
MA
Marquise Bright
Very quick. Great people. Very organized lot. And extremely clean cars
AN
Antonio Valentim
muito carro barato
CH
Christopher Harrison
Awesome deals on cars, very well maintained and excellent service.
MA
Marco Petit
Excelent
JO
john k
Staff is nice. Cars suck. I hate airports
CR
Craig Kolobow
Very slow service
HE
Hector Rosa
Great selection!
SH
Shawna Narvaez
Cheap cars!!
RO
Robert Alt
Not sure
SA
Sandra Desir
Lo It