Category: | Bicycle Store |
Address: | 80 Rockwood Pl Suite 112, Rochester, NY 14610, USA |
Phone: | +1 585-413-4444 |
Site: | tryonbike.com |
Rating: | 4.8 |
Working: | 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–5PM 10AM–4PM |
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A Private User
This is the bike shop for the experienced rider. These guys know their stuff. Their inventory is not large but they will order you anything and can get it to you cheaper than most internet web sites. They specialize in working on high end mountain bikes. You can also pay a cheap membership fee to use their tools and get discounts on parts if you like to fix your own bikes. They also have the best deal on I9 wheels and Fox forks around. If your sick of your local bike shop not answering your questions and just trying to sell you stuff, check these guys out.
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Christopher Greene
Hands down the best bike shop in Rochester, if not western NY. The staff are not only extremely knowledgable, but highly approachable. Specifically, Jenna, Tryons Chief Mechanic, is always willing to provide in-depth, personal assistance and bring her vast professional experience to bear in aid of the customer. In addition,Tryons prices are excellent, and their Wrench Club is great value for the money. If youre a cyclist this should be your first stop, and if your a mountain biker, I dont know why you would go anywhere else.
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Matt K
Couldnt be more pleased, best customer service Ive ever dealt with. I bought a new 2013 Fox Fork on eBay from these guys and when they processed the order they realized they had already sold them all. They ended up giving me the same discount on the brand new 2014 model. Super helpful and awesome to deal with. Tough to find a high end parts dealer who sell brand new products at such a discount!
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Peter Ricciardiello
Extremely customer-focused, very friendly, and knowledgeable staff whose passion for riding is evident in every conversation I had with them. Thank you, Kevin (the service manager) for arriving at the shop two hours before open to meet me and get the jump on a three hour bike rebuild project. I will be back, even if it means driving the 90 minutes to their shop from my home in another city.
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David Moon
They were incredibly knowledgeable, friendly, and patient. I went in looking for a bike with basically no idea what I was looking for and they took the time to get to know what kind of bike I needed, and helped me pick out other gear like a helmet, repair kit, etc. They even helped me install a car mount, and showed me how to take off the tire. Very informative, and very friendly staff.
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Ben Hmiel
By far the best bike shot in town. While they specialize in mountain & cyclocross bikes, they do have a decent selections of roadies & hybrids available. Their wrench club program makes them unique and is an excellent value! They are super great to talk to about involved questions and are willing to price match online retailers. Couldnt be happer to have them as by LBS!
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Dave Vega
Tryon Bike is awesome! Andrew is knowledgeable and very helpful! He took the time to answer all my questions and was very kind and professional. The purchase process is always very easy and items arrive on time and with tracking information. I will definitely continue to shop with Tryon Bike and would recommend them to anyone! Thanks Andrew and gang! -Dave
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James Guentner
They are the only place in town that services shocks. Im not a fan of their bike selection (thus the 4). Saying that I shop there a lot mostly for MTB Accessories (parts, drive train, clothes, etc). They have a very knowledgeable and friendly staff and they beat all of the other shops on price usually.
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Jake Craft
These guys were awesome! I couldnt believe the level of service in helping figure out if the fox float i was buying would fit my Linskey. They even weighed a couple of the forks to get me exact weights etc... And for sure they had the best price I could find. Ill be back!
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Julia White
Super folks. I was replacing a stolen bike, I know nothing about bikes except how to ride them, and they were not condescending in the least! I had read in reviews that they were a "bike riders shop," but they were just as accommodating to we lesser folk. Highly recommend!
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space27echo
This shop makes it so easy to order the best most current products at discounted prices. They ship on time and make sure you are happy with the product and their service. Amazing customer service. Great experience.
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Michael Infantino
What a great, inviting shop. Very helpful, professional and they love bikes as much as I do!!!! Top of the line bikes & gear, and will help you get exactly what you need, not what they "need to sell" like most shops.
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A Private User
Bought Fox 32 Talas 29 Terralogic from them. Best price I found online and super quick reply to all my emails. Super fast shipping too. I cant fine any reason to buy from other stores. They are just best!
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Chris Fedele
Staff was real helpful in finding the right bike along with sizing it properly. Ordering the bike was easy and there communicated updates to me while we were waiting for the bike to be shipped in.
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Raymond Presicci
Terrible experience. Do not recommend it. The bike mechanic did not perform well. I was almost stranded. I went to full moon vista to help me. They fixed my problem right away.
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Brian Dumonte
Lowest prices youll find online, exceptional response times, and flexible in offerings. They can get almost anything at a great price and will get it out to quickly.
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David Ennis
Great folks always helpful and they have rides out of the shop every Thursday. Bought 2 bikes from them this summer,no pressure they made sure the bike was right for me.
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Dana Ramos
Just picked up a fork from these guys at a screaming deal. They had great customer service and a shipped quickly across country. Thanks so much.
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Brian Cerise
I ordered a new Fox fork from Tryon via Ebay. Great deal, great communication, and I received exactly what I needed. Highly recommend!
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A Private User
After tiring of Towners attitude, this place is a breath of fresh air. Great fast service, great price.
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A Private User
Great shop to deal with. Just send them an email, my go to place for forks, shocks and frames.
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Sean Chisham
awesome shop. found them on eBay and bought a fork. will use them again for sure. awesome!
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Mike Ellis
Great prices! Excellent Customer Service! Great Location! I will be back again for sure.
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Aaron Rape
The people at Tryon are very nice and helpful. Great shop!
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A Private User
great service, best price on internet. good local shop
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Ted Nimnum
Always the best advice, work, and sales around!
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Ted Kidd
Rent a #fatbike! Theyve got lots of em.
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Justin Barrett
Great prices and communication.
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Leah Gardiner
Customer service is lacking.
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Bill Maidment
Outstanding customer service!