|Address:||2218 State St, Columbus, IN 47201, USA|
|Working:||11AM–6PM 11AM–6PM 11AM–6PM 11AM–6PM 11AM–6PM 11AM–6PM Closed|
Beware... not trustworthy. Contacted about a Chrysler Town & Country multiple times during an afternoon and evening. The next day call Dan (owner) and asked more questions. Then called and negotiated pricing and then confirmed how he wanted payment. He preferred cash to cashiers check... so, I told him Id bring cash for his convenience. Told him it was 2 hr drive for me, but would need 30 minutes more to stop by bank. Called after that to let him know we were leaving. Got to the lot to find another customer trying to be sold the minivan... and Dan nowhere to be found. His mom was there and I expressed my disappointment with a few choice words. The other customer didnt end up buying it. Dan finally showed up and I told him that that is not how you treat customers, that we had talked 4 or 5 times on the phone and had told him I was coming to buy the Chrysler, that he could have called me back to confirm this if someone else was interested... only to get attitude back from him and that he didnt see a problem with how the situation was handled. This is why people dislike used car dealers so much. Of course... took my cash back home after the attitude. Worst part is that all he had to do is apologize and maybe say it was a miscommunication... I would have still bought it because it was what I was looking for. In response to Jennifers response below... Jennifer, that is definitely not the case. Dans mother did not say that we had first dibs on the minivan... also, we spoke to the family looking at the van and they had no clue that we were on the way up to get it. Ill say that again... the family did not know someone else was coming up to purchase the van. Ill say this... you should have been there, because with your polite response, we would have purchased the minivan. Wasted 5 hours of my day and gas. Very disappointing.
It was a pleasure to deal with D&J Auto. The staff is very down to earth and nice people to deal with. We drove almost 2 hours to get there. Even though the vehicle we came for was sold probly during our trip down it all worked out. I found a quality used minivan that was perfect for my family. Made a good deal with Danny on the van. Away we went. It was a great experience and had a family feel to it. Thank you Danny and family.
Thats a 1 only because u cant leave a 0. Worst experience for myself and son. Car had issues asked questions, had no time for them. Thanked us sorry it didnt work out he said. You should be sorry we had cash in hand. Your time must heave been more valuable than ours. Dan purchases pays your bills. Will never be back. And no need to leave a feedback because it would be a lie. Do not trust this place.
Payed a lot of money for a used Volkswagen Jetta. Just to find out that this car has a major engine problem. As of a matter fact it needs to be replace! Talked to the salesman that sold me the car and he said there was no problem with it! I have tried to call owner and left message no one will return my call! Not happy! If your looking to buy from this place! Buyers beware!
My experience has been the worst ever. I bought my car 10/13/2016 and less then a week later my car started messing up. Ive told the owner but he just ignores it. I just got the title to it and my paper plates have expired. Ive put over $2000.00 in just parts in my car and its still not fixed. I really think they should compensate me something.
The owner, Danny im assuming, is rude and doesnt respond to questions. He seems as if he doesnt know anything about the vehicles in his lot and purposely avoids answering questions related to vehicle matinence and the car fax.
Very kind and Trustworthy! I stopped in multiple times checking out various cars. Each time they were very patient and provided details of each car. I would highly recommend this place....
Very friendly service. Took the car to my mechanic to have it checked out before the sale just to make sure, and no issues found. Never felt rushed or bothered. got a good deal. Thx.
I bought my 2006 Envoy from D & J several months ago. Ive had no problems with it at all. Price was right and they are good honest people. I would buy from them again.
Good people. Never felt like somebody was "selling" me a car. Great selection of cars. All were very clean and nice.