Related: | milams used cars |
Category: | Used Car Dealer |
Address: | 8606 Pendleton Pike, Indianapolis, IN 46226, USA |
Phone: | +1 317-898-1888 |
Site: | americanimportsindy.com |
Rating: | 3.4 |
Working: | 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM Closed |
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Laura Pope
bought a car last week. Cadillac. Feel totally bamboozled. Although nice, no-one was consistent in reports about car. Didnt notice the fan noise under the hood. Said theyd not heard it. Told us things about the car that were not true, for example something as simple as "sorry it doesnt have the seat heaters" but, it actually does. This father and son(s) team didnt have reviews, wouldnt print us reviews, or said "yeah, hold on maybe we can" but shifted conversation to other partner as we asked questions. Lost the keys a couple of times. They were in and out of the office several times the father and son. Granted it was getting to be closing time, but they seemed very chaotic. Told us that they sell cars to the same people over and over due to great vehicles and their service. I doubt this. Sick now to report that the car looked so clean and good we purchased it. Got an oil change immediately after purchase and was told it was1 qt low. Drove it on vacation out East for Thanksgiving (this year 2015) and on our way home, car started to sound like a jet plane. Horrible noise from under the hood. Engine rattled and hummed, ultimately it died, or blew up on side of the road. Weve owned it a week and 1/2. Our mechanic now says there are a host of things possibly wrong. Likely codes were wiped on this SUV after American Imports got it from the dealership nearby, (where they get all their great cars) before they put it on their lot. "we dont want to sell you this car tonight" was what we heard the day we went to see it, cause it was such a great car. Right. It was also on "special pre-holiday" pricing. Very upset and angry with these folks. DO NOT purchase any cars from American Imports, 8606 Pendleton Pike, Indianapolis. Im surprised these guys have been around in business this long. I saved cash for a whole year to buy a used car, and really took a beating on this one. They will likely try to clear this review of their place. I will continue to warn anyone and everyone that will listen to my experience, to stay clear of this place, and to also warn their friends and family.
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Robbie Davis
These guys are the real deal. Seriously Ive found my go-to used car dealership. My wife and I spent all morning running all over the east side looking for a decent used car, this was our last stop. Theyre not flashy or pushy, just a good group of quality people. This is a small family owned dealership and they really treat people like a part of the family... Theyre super sincere and ready and willing to help you find the best car for your needs. They worked with us on the price and helped us get going the same day with our new (used) car. Were thrilled with the car and with the service we received, well be back and well also be sure to send all our friends this direction! One awesome difference we learned about these guys while talking to Jordan, something that really sets this dealership apart from the other similar ones is that they dont buy from the auto auctions, they buy trade-ins from larger new car dealerships.. Its a valuable tidbit of information because that means the dealerships look the car over, then these fellas look the cars over so youre getting a better quality used car! Not some surprise piece of crap someone payed bottom dollar for at auction.... I found that very interesting!
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Lauryn Evans
I bought a used 2013 Ford Focus from American Imports last week and I was very pleased with the entire experience. I worked with Jeff and who was very friendly and helped me with the price. I was able to get an excellent deal on an extended bumper-to-bumper, warranty. The car itself is incredibly clean and was also priced $1500 under book value, so it was a great deal as well. They also gave me a very generous trade-in deal for my old car. I could tell they wanted me to purchase the car from them (just like any dealership would), but it was in a way that I didnt feel pressured in any way. The building is a little old, but very nice. You can defiantly tell this is a family owned business with the father and two sons, and with this experience Id definitely buy another vehicle from this dealership in the future, as well as recommending it to people I know.
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Jeff Rothe
I took time during the day to head over to American Imports. I had planned to have a pre-sales check over on the vehicle and take it to my mechanic. I called ahead to confirm, and I was told this was not a problem. This was not the case. When I walked in, the gentleman sitting in back didnt act responsive or interested to answer questions. The younger gentlemen matched the reviews you read online - the way he speaks and interacts off smug, deceitful and unprofessional. I would recommend to look elsewhere in your search.
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Squeak Promatic
We went there to buy a car. We were treated very well. They were very up front and honest. We bought the cheapest car on the lot. We immediately took it for tune ups and basic maintenance. They even helped by replacing a battery for us for 50$ we were expecting to pay much more because we were purchasing a foreign older model car. They never took advantage of us like some car sales places. I am pleased with my experience and when we need another vehicle we will return to them. A big thank you to them !
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Robert Constant
Bought a car for $2,000 here in August. The brakes felt fine on the test drive but later that night the brake light came on and the brakes were so bad driving became scary. I couldnt even make turns despite braking a block back. Took the car to get fixed and had to spend $1900 to completely fix the brakes. I understand its an as is sale, but they shouldnt cover up problems and shut lights off just to make a sale and leave you screwed. I would suggest going elsewhere.
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Rapid Press Printing
I had new tires put on at American Imports, the experience was fantastic. I had my flat on Saturday and they were able to get me new tires and send me on my way. At the time, they showed me why the tire was not able to be repaired because of the area where it was. I was glad to have my Mercedes Benz back on the road! Thank you Mary for taking care of me!
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Ashton Lummis
YOU GET WHAT YOU PAY FOR. GREAT CUSTOMER SERVICE- ESPECIALLY FACE TO FACE- BUT ALL THEY HAD TO DO WAS GET A FACE FOR THE RADIO THAT WAS MISSING AND BALANCE AND ROTATE THE TIRES AND I WOULD HAVE PAID FOR THE CAR IMMEDIATELY... BUT THEY WERENT WILLING TO DO THAT. SO WELL SEE WHAT HAPPENS NEXT
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Dustin Decal
One of the best Auto Repair places. They remember my car every time I go there and they really know there stuff. Super friendly staff and they are very quick too. I highly recommend them from everything from repairs to just getting your oil changed.
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Ashleigh Bennet
My family and I have purchased 2 vehicles from Shafer. I will never purchase a car from anyone else. Very large inventory to choose from. Cars are priced right and there, I also bought a warranty. Thank you Shafer youre the best ! :)