Mt. Pleasant True Value Hardware

Reviews 9

JO

Jon Gruszka

Bad Customer Service This location was recommended to me for replacing/repairing windows in my home. We went to visit the store, and spoke to Tony, who took down my information for his window tech to contact me. The next business day, I got a call, and scheduled my appointment, and took the time off work to make it happen. Flash forward to the Friday morning that the appointment was scheduled for. 9am was the appointed time. After half an hour of waiting (traffic, or just being a little late), I call to ask where the tech is. Upon speaking to the first person that answered the phone, and explained what the situation was, she took my info, and explained that she would investigate, and call back. Less than ten minutes later, Tony had called back. He explained that the tech wasnt doing because he was "working on another job." He offered to reschedule on Monday morning, but losing another day of work for this isnt worth the uncertainty if the tech will decide to come or not. No call prior to explain this; just leaving me high and dry, and losing a day of work, for a contractor to not even call to say he wasnt coming.

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MR

Mritza Maritza

Please put the place out of business. First incident I rented a Uhaul van tried to have the lady acknowledge a huge dent in one of the sides of the vehicle, she completely ignored my petition until I refused to take the vehicle. Friendlyness only lasted till that moment. Second incident I bought a plastic faucet piece for $40.00 not only over priced but the owner came out from the back of the store with arrogance just to charge me for the piece, telling the employee that "my age didnt matter but it was time for me to pay". I left it as maybe his suffering from high blood pressure or mood disorders, yet started making other negative hateful comments and not giving me the receipt for the purchase. What a wired place. Now, the keys made there have never given me a problem I can tell you that.

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PE

Peter DiMeo

Limited stock but good service. The part that ruined it was the rude service during the U-Haul return. They closed before our return and we couldnt find the key return thats hidden near the dumpster. Next time we rent wont be from them.

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DA

David Calise

Mount Pleasant Hardware is an old fashioned hardware store where you can find obscure items that you cannot find in a regular box hardware store

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GO

google user

The worst Customer Service I have ever seen, I WOULD NOT recommend this store to anyone. They should take a course in Customer Service.

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A

A Private User

I would have to say possibly the best hardware store I have been to. Staff is very friendly and helpful. Good neighborhood atmosphere.

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CA

carmelo montanez

They are the best dont matters is a small store they are the best.

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JE

jessica rose

Great diverrse local community hardware store

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JO

Joseph Settipane

Lots of hard to find parts

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