Verizon Authorized Retailer - Wireless Zone
| Category: | Cell Phone Store |
| Address: | 125 Hawkins Dr, Montgomery, NY 12549, USA |
| Phone: | +1 845-784-1515 |
| Site: | wirelesszone.com |
| Rating: | 4.8 |
| Working: | 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–7PM 11AM–5PM |
Location
Photos 4
Reviews 57
EL
Elizabeth Musico
This is by far the WORST Verizon store I have ever been in. I went in with my boyfriends family to ask a few simple questions about their plan. Not only was the young female worker rude to us, but with every question that was asked she visibly rolled her eyes. Talk about unprofessional. We later found out that ALL of the information she shared with us was incorrect. Also, we could not remember the password for the account that was needed and after a few incorrect guesses she just gave us the password. I feel that should not have been done whatsoever. What if someone had stolen the phone and was trying to use the account pretending to be the individual. I must say that I love Verizon, but this one establishment was abysmal.
JA
Java Jane
Terrible. Concerned about commission, than truth and dont possess a lot of knowledge about plans or equipment. The girls that work here are more concerned about what guys are coming in and out of the establishment than being helpful to customers. Had 2 very bad experiences here, as it is close to home. Will continue to travel to Verizon stores in Middletown or Newburgh instead, even if this is nearby. Ive never had any issue with any other area Verizon store and am quite tech savvy.
WI
William Gumbs
I have had the pleasure of dealing with Jeanina. I have had an account with Verizon for at least 8 years. I have never been so satisfied with your customers service as I had with Jeanina. I renewed my contact just before Christmas. I had some questions as you what service I would get. Jeanina always greeted me with a smile. More importantly, she resolved my issues. I regret it wasted my time going to Newburgh or Fishkill in the past.
JA
Jason Santana
I had a wonderful experience when I walked in so polite and respectful a young wonderful woman name Nina helped me and my wife switching over from sprint when sprint was riping us off with the bs I ended up getting 2 free tablets my kids love it I however cant wait for my nxt upgrade Just recently made a purchase for my mom on her account got out of an iPhone 6 and went to Samsung best experience thanks Nina ! Unbeatable prices
MI
Miguel Musse
I had a wonderful experience when I walked in. I had an issues with my bill and my sales associate, Nina put me at ease when she said she could take care of the problem for me. It was a great stress reliever. Everyone there was so helpful and over all I left with a smile.
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Billie Napolitano
Great Experinene! Kent took the fear out of upgrading to Galaxy 7.. He walked me through the features, sterred me in the right direction for needed accessories and provided me with awesome service. I highly recommend the Montgomery NY Verizon store. Thanks!!
RO
Rose Pennings
Had a great experience on Saturday with Jeanina and Mike. Even though the store had a number of customers after me, they made me #1. They showed me and explained to me what was going on with my phone. I will definitely be returning to Montgomery for service.
JU
justice H.
My wife and I were trying to reduce our bill and upgrade one phone and got the pleasure of dealing with Tyson Payne. He was fantastic and answered every question and every need. Great job. Ask for Tyson if you need anything there. Marc H.
RI
Rich Turner
Excellent sales staff! Angela was very patient with me as she walked me through step by step the perfect phone to buy for my little girl. Thank you Angela and the Verizon store in Montgomery New York, she loves her new phone. :)
EN
Enid Lukacik
Fantastic personnel! Very knowledgeable and helpful. Jeanine helped me purchase and update my plan and Kent setup the phones. No pressure atmosphere and very friendly.
BE
Beth Nelson
I absolutely loved Kent he was patient and kind to me. I am not phone savy at all and we was so knowledgeable and helpful. He is the BEST!!!!
JA
Jaime Menegazzo
it was a great experience this was my fourth line add to my account, i will recomend to Visit and ask for Jeanina Menegazzo to help you
CA
Carolyn Gill
Kent was so personable and super knowledgeable. It was the best experience Ive had in a cell phone store in a long time.
SH
Sharon Stevens
Great purchase experience. Knowledgeable about phones and tech support. Would definitely recommend this Verizon store.
JE
Jennifer Neumann
Kent was GREAT! Patient, kind and super helpful. We wont go anywhere other than the Montgomery store. Thank you!
JA
jahna jimenez
Very helpful. Persuaded me to get the galaxy s7 rather than the iPhone got me a better deal happy with my phone!
AU
Audra Cassell
Wonderful! Nina was,great and hellful
JO
Joanne Toombs
Very calming and patient with me Nina is an asset to your company I left feeling comfortable and not pressured
MI
michelle belsito
Angela is by far the best sales rep ever! She has always been so helpful anytime I have needed anything.
EL
Elizabeth Lewis
I work with Angela most times I go in, she has always been so kind and helpful I love this location
BR
Brian Mitchell
Angela was amazing very knowledgeable and I look forward to sending all my friends and family in!
DE
Deb Kasch
Angela was amazing and so patient. I look forward to doing all my business here in the future.
KE
KEN BAUSERT
Outstanding customer service! Friendly and knowledgeable staff. Thank you, Jeanina Menegazzo!
AL
ALBERT VEITH
Angela was super awsome worked with my wife to get her the best deal on her replacement phone
PA
Patrick Hegarty
Kent was awesome I have been with Verizon for 14yrs plan on 14 more thanks for all your help
HU
Hudson Street Cafe Cornwall-on-Hudson
Always helpful in solving problems and helping us to save money. Tyson Payne is fabulous!
FR
fred farahvashi
Awesome store. Very friendly. Mrs. Degrote was extremely professional and helpful.
AN
Andrew Gulak
Had to stop there about noon for a friend. Helpful staff that got me out quickly!
KA
Kaitlin Schreibman
Kayla worked very well with me and didnt mind my two year old running around
DI
diego rivera
This place is great!!!! Only place I will ever shop for cellphones again
MA
Marianne Reichle
Kayla was extremely efficient and pleasant to work with.
RO
Robyn Jowell
Great experience - love to buy from here. No wait time
AN
Annetta Langlitz
Very good experience with Nina at Montgomery Wireless
CH
Chris Ortiz
Kristina Pucino was awesome helped me fix my phone
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Kerry Irwin
Nina is extremely knowledgeable and helpful!
LA
Lamount Anglin
Excellent customer service, thank you! Nina
JE
Jenny Greb
Very patient and incredibly helpful!
JA
Jamie Lander
Jeanina menegazzo. Great help.
MI
Michael Geffon
People there are very friendly
BA
bamboo none
Nina was great love the service
DO
Donna Helt
Super great Tyson is awesome!
PA
Patrick O-hara
Nnin helped. Me excellent
RO
Rosemary Hornbeck
Nina did a fabulous job!!!
FR
Francine McDonough
Very well, good service
JE
Jennifer Johnson
Angela is amazing
RO
Royal Denny
Angela was great
AN
Ann Frueh
Kent was great
LE
Lena Defeciani
great service
JA
janina kubicz
Jeanina
SA
Sandra Lawrence
Jeanina
JA
James
Angela
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Kevin Southern
Nina
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BILL KAHN
Nina
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Alicia Minerly
Nina
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Sean Nelson
Nina
KE
Kenneth Wikel
Nina
CO
Colleen Tocco
Nina
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