OfficeMax

Category:	Office Supply Store
Address:	11160 Fountains Dr, Maple Grove, MN 55369, USA
Phone:	+1 763-315-1140
Site:	officedepot.com
Rating:	3.1
Working:	8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 9AM–8PM 10AM–6PM

Location

Photos 27

Reviews 23

C Xiong

I try not to use the word hate, but I really hate this store. Its clean and its quiet because theres nobody there except for a cashier and a print guy. I went in to buy card stock paper. I swear at one time, they actually had a decent selection of paper. I mean, this *IS* a office supply store so one would assume they would have a decent selection of paper still. Nope, I walked around aimlessly staring at the 3 different options they had. I needed laser compatibility, there was only inkjet. Nobody came to help me, so I figured it might work. I brought it to the cashier, explained to him Id prefer laser paper but they were out. He said I probably shouldnt use the Inkjet paper as I wouldnt get good results. Well.. Thank you sir. Now Im going home with nothing. Id suggest you shop somewhere else, but OfficeMax and OfficeDepot are the same now, so you really dont have much of a choice. Unless you want to drive to the other side of town to go to Staples. Maybe Ill go to Wal-mart, at least I might get some assistance there.

Nancy Banegas

Super satisfied. Went in with my flash drive and 4 Photo ID Credentials that needed to be printed, laminated, and cut down. They had it printed within 6 to 7 minutes and laminated as well. He also recommended I use the FREE cutter at the self serve station instead of getting charged more to have them cut it. I only spent like $5 total for all and the cards came out perfect. Looked professional. The guy at the print shop who helped me, I believe his name was Jacob. Im not sure how helpful they are in the rest of the store departments but I give the print shop 5 stars. Everyone else who was getting helped at the print shop got done quickly too. No complains. HAPPY :D !!

Neal Coolkar

Extremely poor customer service. Went to store to pickup an order placed online. After waiting for 20 minutes I was told the store does not carry the product. After checking my order number and email confirmation the store manager tell me its not available and hes going ahead to cancel the order and I can get my refund in 1 week. You would expect the manager to offer an (1) alternate product, (2) pickup at alternate store or (3) free shipping but NOPE... I wasted my time, money and energy going to this place to need to learn lesson... Good luck guys.. Soon this store will be history.

Sarah Hucovski

If your planning on printing something I would go somewhere else they dont know how to follow directions and when you pay to get them printed and cut... They cut it crooked! When confronted on this they said our machine doesnt cut straight and to take it to fedex/ kinkos to get it cut straight.. Maybe i should have just went there to begin with!

Jonathan Yarnes

Walked around needing help for 25 min. Tried to track employees down and they kept walking away instead of asking if they can help. Left Ill never return with service like that, saw other customers looking like they needed help while watching 2 employees standing to the side bsing as I was leaving.

John Unverzagt

Amazingly horrible customer service. I purchased a printer, it died. Thats OK printers die. I had three unused and unopened ink cartridges that cost over $50 and they would not take them back or give me store credit. I will never shop there again, nor would I recommend that you shop their.

Tim Erickson

Horrible customer service. My experience at the printing center was unpleasant. They wasted an hour of my time to let me know that they could not print a simple photograph. Worst of all there was a branch manager in the store. Unacceptable.

Jason Christenson

I have only had great experiences at this store. It was under pretty major renovations last I was in, but the staff was VERY helpful and they had (like usual) everything I was looking for and a great price! 5-stars!

Spencer M

Brad, the store manage, and his entire team are very professional and helpful. We frequent this location for all of our business needs and have nothing but positive experiences every time we walk into the store.

Michael Ullmer

Hope your not in a rush or looking for any specific item... If you are able to order online and store pick up that is the only time you will have a quick experience here.

Carrie Cleveland

Best school shopping experience I have ever had! Found everything the kids needed. Lots of great deals and a short wait in the checkout line.

Ryan Hall

Print shop is amazing. Great at helping us troubleshoot and handle complicated orders. I will be using their services for a long time.

Braddock E. Hutton

The people here have always gone above and beyond to help me and answer my questions.

Martin Olds

Went in to get a B&W copy made, in and out in a couple of minutes.

Yia Thao

Awesome first experience and would definitely come back!

Kodi Hoffarth

Helpful employee found what we were looking for