Staples

Category:	Office Supply Store
Address:	3500 8th St SW, Altoona, IA 50009, USA
Phone:	+1 515-957-8233
Site:	storelocator.staples.com
Rating:	3.5
Working:	10AM–6PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 10AM–7PM 11AM–6PM

Location

Photos 37

Reviews 17

Zachary Scott

Called the Ankeny Staples, they were out of laminate. Went to Merle Hay, out of laminate. Asked what it would cost to get a poster laminated and how long it would take. Told me itd take a day and I could pick it up the next day... Went to the Altoona store, told me the poster would be a day long wait once again. It takes literally 30-60 seconds to laminate something. You wipe the poster off with a dry microfiber to ensure theres no dust on it, then you put it in the machine which automatically laminates it for you. Apparently that takes an entire day at Staples. Not at all impressed with the service at the Merle Hay, or Altoona stores and wont be bringing my business to either one anytime in the near future.

bebe nails

I just want to say the true. I went to staples in altoona make some copies. I saw the ladies have black long hair, she look like mexican and working at the copy center, she is not nice service with customers. one of customers asked her for help. she did not talk back or answer to customer, and other people waiting for her to help but she didnt say anything. I also had been waiting 15 minutes but no body come to help, Any time I came staples I seen her unhappy service with customers. I dont recommend anyone come to her for help. I want staples Management need talk with her about customers service or lets her go take classes forbcustomers service. Thank you to read my message.

S Brown

On March 30, 2016 I took a computer that needed to be repaired and have software installed to the Altoona Staples. It was something I was really dreading to do but Carl did an excellent job! From greeting me to working on my computer it was a seamless and pleasant experience. My computer was done the next day and it works great. Thank you Carl!

A Private User

I wasnt very satisfied with the service... they werent very helpful and didnt really do a good job of answering my questions. The printing sections was less than satisfactory and it was expensive for the quality I received. The price was really high compared to other local businesses...

Vanessa Gillespie

Not one employee greeted me or asked if I needed any help or found everything I was looking for. (I did not) At check out I was asked if I was a member. Which I am not. No offer to give me information on it or ask if I would like to join.

Notewarehouse

There was a mistake on an employees part and Mary Jo, the manager, and Carl quickly resolved the matter. This was very much appreciated!

aauummm1

Great prices compared to other retailers and even better service. I buy all of my personal office supplies and electronics from them.

Dean Jacobs

I can get what I need and get checked out quickly. The staff are eager to help if I have trouble finding something.

Kayla Kramer

Horrible customer service... We had one question and she wouldnt even try to answer or figure it out.

Jerry Modderman

Caleb did a great job of explaining about pthe different computers and what one fit us best.

Carolynn Fritz

they pretty much reused to even try to help me with their own printing machine.