Eyemart Express

Related:	eyemart express portage mi
Category:	Eye Care Center
Address:	3468 28th St SE, Kentwood, MI 49512, USA
Phone:	+1 616-974-8447
Site:	eyemartexpress.com
Rating:	3.1
Working:	9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–5PM Closed

Location

Photos 9

Reviews 13

Kelly Sharkey

Ive had such a great experience at Eyemart Express in Kentwood! I walked in first thing on Saturday morning needing to have task glasses for my new job before Monday. I didnt bring my prescription as I thought they would have it on file from my exam, except I didnt have my exam with Eyemart Express (!duh!). The staff called the office where I had my prior exam to get my current prescription. They worked with me to determine the best prescription for the task I needed the glasses for inside my budget. When the tech examined my paper prescription, he discovered a potential error in the original written script. I was then scheduled to see the optometrist (same day) who examined my eyes at no cost to me to determine the right powers/distances/etc. for the lenses to meet my specific needs. They were able to use an old pair of my glasses with the newly created script and got them made in 35 minutes! Super friendly, informative and thorough! Thanks to all who worked with me on 7/16/16!

Megan Garvin

I was transitioning from using hard lenses to Lasik and needed glasses for 3 months. I hadnt worn glasses in 14 years. Eyemart Express was amazing! They were willing to work with me as my eyes changed. They even let me come back after my Lasik surgery to get my check-ups to make sure my eyes were healing as they were supposed to and sending my results to my Lasik surgeon in Toronto, ON. Thank you, Eyemart Express for your amazing hospitality and customer service. Sherri at this location is amazing and was so accommodating during this process.

Andria Burke

Cant explain how happy I am with this place! Helped me with my sons glasses even though they were a few days over current warranty. They also are so prompt on service and KIND! Always treated with respect once I walk in their doors! Kyle the general manger as well as his assistant Francesca( Frankie) helped me and my kids so much! Definitely recommend eyemart express on 28th st! :):):) I know I will be a returning customer!

Emily Corlin

I absolutely amazed at the customer service at this eyemart! Sherri Clark is amazing, and because of her we are the happiest customers ever and will be switching to this place permanently. I honestly am blown away with how helpful and fantastic she was. Thank you Sherri and everyone else that helped my son get new glasses same day after his dissappeared to the bottom of a lake.

Carly Corvinus

Staff is very friendly & helpful. They DO have an in store lab. Basic lenses are done same day. However, if you want anti-glare on your lenses, they are sent out for coating and takes 2 weeks. That is not unusual anywhere. They go out of their way to correct any issues you may have with your glasses. Great deals & prices. Beats paying $300+ for a pair any where else.

Monique Stevens

Customer service was ok, but the disappointing thing is there in store lab to get your glasses was not available. Would have like to know that first hand and not at the end when i am ready to purchase the glasses. Waiting 2 weeks for glasses is a bit much when your service advertise, "We know your time is valuable thats why we have an in store lab!" What a joke!

Jennifer Bouwhuis

Worst Dr Ever!!! Took the appt that was after us, before us. I asked to flip flop then bc the 2:30 would be available. The staff went back to ask and the doc said "no, I turned off all the equipment, and planned on leaving early now" the one star goes to the friendly staff woman who help us out.

James Johnstin

Make sure you call before scheduling an appointment. Not everything is included in the special pricing. Eye exams are $49.95 on top of frames and lenses. Many types of lenses are not included in the price as well as duel vision. They will try to up sell frames and lenses as well.

Bonnie Czuhajewski

Dr McMurry went above and beyond to take care of my vision needs. He is thorough and professional. The staff are great too. I would recommend to anyone.

Lisa Parriott

Very professional and helpful. They went out of their way and even stayed late to make sure my son had his glasses for camp the next day !

Tami Vroma

Really liked eyemart. Very affordable. I did have some problems with my prescription but the way they handled it was top notch!

Jessie Mann

The Dr was very rude! Kept rolling his eyes and made it clear that he was annoyed. I would not recommend this place for anyone.

Stuart Dillin

Great Office with great selection of glasses. Eye exam was complete with great followup by the doctor.