Related: | eyemart express portage mi |
Category: | Eye Care Center |
Address: | 2974 28th St SE a, Kentwood, MI 49512, USA |
Phone: | +1 616-949-2120 |
Site: | stores.pearlevision.com |
Rating: | 3.8 |
Working: | 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 9AM–6PM Closed |
BR
Brijette Sears
Is it normal to have a two-hour appointment? The staff did not seem interested at all in helping get my husband out in a decent time and there seemed to be only one doctor working. The girl at the front desk seemed disorganized and commented that she doesnt usually work at this location and made it seem like his fault that she didnt have his paperwork ready. Super frustrated at the wait time to get seen and get glasses, a two hour appointment time is ridiculous!
DE
Demetrius Wingard
I have gone here several times and they have messed up every time. I went there to get a contact exam and they said I needed to get another eye exam but at full price without insurance. The first time I received an exam the doctor said I was to young to get contacts so we were not going to get them. Then we find out we can get contacts and we have to pay full price for an exam. We ended up paying full price for their mistake.
ME
Megan Murphy
I have always found Pearle Visions staff to be helpful, no matter what location, but the Kentwood staff is phenomenal! Tori is an excellent example - she walked through me through my insurance benefits multiple times so I understood what I was paying out of pocket for. Dr. Huizinga was great as well, explaining everything as he went through the exam. Same goes for the rest of the Ive interacted with!
A
A Private User
I have been using Dr. Ensminger for nearly 10 years but have had optometrists for over 30. I attempted a big box store recently and realized just how up-to-date Dr. Ensmingers techniques are. Hes clean, professional, and well-spoken with an amazing selection of glasses always on the shelf!
MA
Matt Cenci
Despite the other reviews, I found Dr. Ensminger to be very nice and personable. I did not have to wait long, and was in and out in a reasonable amount of time; Dr. Ensminger also took the time to explain a few things regarding the eye tests he was performing. I will definitely go back!
PA
Pana Lor
Ill never go back. Doctors are great but the staffs are very unprofessional and useless. They didnt bother to explain anything to me. I waited over two weeks for my glasses and no one ever bothered to call me when they came in. I had to constantly call to check.
JO
Joshua Koepke
The entire staff was extremely helpful, and it was such a great experience going in for an exam and new frames. One of their associates (Kyle) was very helpful and added the personalized touch that made my visit 100%. Thanks guys!
LA
Laticia Cavazos
I enjoyed the Doctor he was helpful..but the staff is horrible i will NEVER RECOMMEND THIS PLACE..they never called me to pick up my glasses i had to call them..the staff is very useless..i will never go back
AN
Andrew Roman
I went in with a prescription and the Kyle was incredibly friendly and helpful. He took the time to explain my insurance and the costs / options.
MA
Marianne Guthrie
Big selection of glasses and all of the people out on the floor were very friendly and helpful.
ER
EriKa R
Like waiting? How about in a waiting room for 40 minutes?! Then this is the place for you!!
A
A Private User
Fast and meticulous. Excellent service from Dr. Ensminger.
67
67890 67890
Great service very helpful...nice and friendly :)
YI
Yiqing Zhao
Dr Ensminger was very helpful.