Visionworks Doctors Of Optometry - The Fern Creek Shops

Category:	Eye Care Center
Address:	7945 Bardstown Rd, Louisville, KY 40291, USA
Phone:	+1 502-231-4061
Site:	visionworks.com
Rating:	2.9
Working:	9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–5:30PM 1–5PM

Location

Photos 9

Reviews 12

PaFa Varner

bought three pairs of glasses between husband and wife. husband BOUGHT TWO PAIRS can not wear at all he has been back a number of times. told the lenses not rotated correctly . Still cant wear Ive had mine remade once and still after wearing a full day they cause a blinding headache . When you go in for help you have to stand at a counter , they dont seat you to try to resolve the issue you have to stand . very dissatisfied AND OUT A LOT OF MONEY

Arlene Cabeza

The guy with eyeglasses and brown hair was kind of rude at the end of my transaction. He really dont have any customer skills....regardless of what my options were to have an eye exam or not...if was nice I shpuld have done the exam but since the treatment was rude like my money was not a good business. .I will never come back to this location....rude customer service

Leigh Hoppes

AWFUL! NEVER GO THERE. Even if you have an appt you will wait forever. My 5 yr old had an appt and waited an hour and a half and never saw the doctor because we had to leave. The workers have horrible customer service skills and the 3x I have been there I have had issues. I will NEVER go back. Do not go to this location!

Michelle Sharpe

Awesome staff. Really wonderful people. Not crowded and loud like the Oaklona location. This place is a dream come true. I had fun getting my new glasses. So did my son. So glad I came to this location.

Ashley Wales

Dont come to this location. They only have 1 doctor and we had to wait over 2 hours for a eye exam. The staff was slow. We had a appt which meant nothing. I will never come here again.

R Nolan

40 minutes after I got there and 30 minutes after my appt time I got fed up and left. I have never had that kind of wait for an eye appointment before.

Adam Steele

In and out in 45 minutes! The Dr and sales representative (00583-043860) were both friendly and professional! I will be back!

Teresa Clark

I have had a great experience working with the team in Fern Creek. They went above and beyond for me!

Romona Ricketts

Great experience. All staff very friendly, knowledgeable, patient and extremely helpful.

Charlotte Miller

Over 2 hrs wait to see Dr. I left terrible customer service. I would not recommend

Lillian True

Very nice and helpful! I love my glasses!

Maverick Devine

Always helpful and quick !