Staples

Related:	abc warehouse chesterfield
Category:	Office Supply Store
Address:	17410 Mack Ave, Grosse Pointe, MI 48230, USA
Phone:	+1 313-343-9033
Site:	storelocator.staples.com
Rating:	3.1
Working:	10AM–6PM 7AM–9PM 7AM–9PM 7AM–9PM 7AM–9PM 9AM–9PM 10AM–6PM

Location

Photos 42

Reviews 24

kenneth ostrolencki

i came to the imaging center to have 4 items printed. the poor woman in the back was slammed with work but did not seem to let that bother her.. she took my order and my measurements and after that she asked me when i needed them, well asap. she then told me that it would be at least an hour due to the 2 projects in front of mine, had i known that to begin with i could have gone to another image center because i ended up missing my class, i arrived an hour later and waited. she looked up and told me that she has not yet started on my prints. and she is the only one back there working with a counter full of customers, you have a manager smoking and joking as she is asking him for help. very displeased with seeing that when she is obviously swamped with work. you need to train more image techs because there were other employees walking around who could have given her a hand in a pinch like that. i finally got my prints 45 mins after walking into the building and was VERY SATISFIED with the quality, i was less then pleased when i was charged for a print that came out wrong, at the chesterfield staples they eat that cost because they jacked up the image, not the customer. and at $5 a print you should get it right on the first time. so not happy at all with how this store is handled

Brittany Morris

I called to check status of my print job. No doubt, almost 10 minutes to 9pm. Whatever. Its a yes it is ready or no its not. Im only asking for in the morning anyways right. So....they played HOT POTATO ON THE PHONE! I literally talked to 3 people in less than 3 minutes. The 3rd phone transfered in the same store, then RINGS... RINGS... and RINGS. I look at the time, what do you know, 8:58pm. But, I was being transfer for almost 13 minutes! A SIMPLE NOT READY WOULD HAVE DID!

Quick Teknician

They have no idea what they are doing here. Print jobs are always super late, the employees dont have proper training clearly, and their bathroom is abysmal. I even had a employee say they allegedly were there for over a year, and they told me they didnt know where the bathtoom was. Yyyyyyep.

Lashawn Muhammad

I would have given it a 5. But dont want for u to do an exchange on products such as a laptop com for the a new one and not to mention, please dont do any business with these people on Mack avenue here in Detroit Michigan.

Acid Man Productions L.L.C.

Acid Man Productions LLC needed cards and they had 1000 cards ready for withing 35 min and at the best rate I could find in the city... we are now regulars thank you Staples for really making it Easy lol

Mrs Szechnovia

They dont have many things in stock like they are supposed to also the manager stopped helping me to go over and help a Caucasian gentleman when I was clearly there first but the cashier was very nice.

Janice Harris

Very bad customer service. There was a long line, an employee opened a new register, said next in line, and totally allowed a guy from the rear of the line to cut everyone. Not impressed.

Jay H

Management/service sucks at this store it was much better when the previous manager was in charge a short guy named bob you had less attitudes & better service

Sean Snyder

Courteous and helpful staff. Took longer than Id expect to bring purchased furniture (chair) from back room stock, otherwise Id have given 5 stars.

Paul Rometsch

Cashier couldnt fix the register and when she finally did she let someone cut in front of me and working with them. Uncivilized garbage.

Cheryl Howard

Staff was very polite and helpful. Prices on sale items was great and products were in the store.

Sandra Judkins

I love this store. Im here every year for the back to school sale. The staff is very helpful.

britt050688

I would have given 5 starts but they are so freaking slooooooooooooooooooooow

Darryll Stinson

The woman who works at the printing provided exceptional services.