Kay Jewelers

Reviews 4

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Gina Hamilton

My boyfriend and I went into Kay Jewelers one night when we were roaming around in the mall. We were immediately greeted by a couple of the girls and one of them named Alex proceeded to help us out. She was kind, funny, and very honest. I completely appreciated her honesty because I didnt want to end up with a ring that I didnt like. All in all, we had an exceptional experience with Kay and especially with Alex! Although the ring that I found and loved and was a bit more expensive than I had wanted it to be, she made the experience easy! I also didnt feel on edge with with how indecisive I can be, as she was extremely patient with us. We highly recommend Kay Jewelers! Go see Alex! :)

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Amanda Nilo

Horrible customer service. Treated myself and my husband very rudely. After numerous phone calls and visits my ring still isnt fixed. They didnt listen to me when I talked they seemed very distracted and didnt really care about what I needed. When I confronted the manager she went on the attack and literally did not care about helping me or even try to make he situation better. When I went back to deal with a different person the manager sat in the corner staring at me and rolling her eyes. I have never been treated so rudely. What makes the whole thing worse is the fact its a ring my children got me. I got it a year ago and it broke a month later and still not fixed.

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chris tilas

Sales team talked down to my girlfriend and I. Asking us a few times if we could afford the things we were looking at. I would not have been looking at something I did not plan on buying and found it very disrespectful that the sales rep would question it multiple times. I have had great visits in the past, and was surprised by the way we were treated.

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Nick Mahar

Want welcome, fair prices, cant beat it.

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