Category: | Jewelry Store |
Address: | 100 Huntington Ave, Boston, MA 02116, USA |
Phone: | +1 617-353-0222 |
Site: | tiffany.com |
Rating: | 3.2 |
Working: | 12–6PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 12–6PM |
DO
DongYup Shin
Terrible branch, despite its reputation as a brand. The manager specifically made this experience horrible. I visited the branch with two of my friends, and the manager made it very apparent to us that we were not welcome, just because we were students. We had first wandered into the diamonds section, where a sales associate politely pointed us to the more commercial end items. All other associates were busy, and the manager came to help us out. After about 20 minutes of waiting and telling us to "wait right there", he was finally available to see us. It was clear that he wanted to cater to the higher end buyers, and was rude with passive aggressive questions like "Have you ever worn silver before? You cant go in the shower with it like stainless steel you are probably used to" despite my purchase records at different Tiffany locations previously. He was in a extreme hurry to rush us out of the store, as if our presence devalued his branch somehow. I have never been so disrespected at a store before, especially when making a purchase, and it was eye opening to see such discrimination happen. Would not recommend, 0/10.
CA
cat wu
Super rude sales associate, was looking for rings and he gave me this attitude like I cant afford to shop there just because I was not looking for diamond rings. Had zero patient and be like "no you are not supposed to wear rings in shower", "I dont know what you are looking for." I actually wanted to have a purchase there, but no thanks. I rather go to another branch instead letting him to serve and according to other reviews dont even bother to talk to the manager.
MA
Maria Gabriela Martucci
I had to wait a lifetime for somebody to assist me. They seemed to be running low on staff members for all the people that came into the store. I already knew what I was buying so the person that took care of me was very efficient, nice, quick and helpful. Id rate it higher if it wasnt for the long wait (15 to 20 minutes) before somebody came over to help.
SO
Song Park
Felt very judged by the older lady when I asked her if they had a certain necklace they had on the T&Co website. She told me that was too cheap to be in stores. I didnt know customer service was about judging people based on the price of their purchase. Rude.
ST
Steve S
We went back here 18 yrs after buying engagement ring here and we were most warmly welcomed by Wayne, he graciously looked up our original purchase and cleaned the ring while we waited. Wayne is true genteman and this is a great store.
SO
Soups Can
Traveling from upstate NY to Gloucester some Beach and Lobster for our 25th Annivrrsary. Called ahead to Tiffanys Boston and they had everyghing all set to suprise my wife.....perfect customer service, great suprise.
WI
Will Vahle
Wonderful store. Helpful staff & beautiful products. Staff on site speaks a variety of languages, including French and Mandarin Chinese.
MI
Michael Geaney
Very helpful staff. Picked up a graduation present for my daughter today and the woman could not have been nicer/more accommodating.
ST
Stephen Brooks
used to get all my exs little dont be mad at me gifts here, staff is awesome and knows when to talk to you or just help you out
LA
Larissa Swirski
Great customer service. Friendly knowledgeable staff. Awesome Bling..